Contact SLCPL Support
Company Name: Salt Lake City Public Library
About: The City Library's app helps you browse the catalog, access items in the Digital
Library, discover great new books, connect with The City Library's social media
accounts, and have a digital version of your Library Card always available when
it's time to check out.
Featuring:
- Multi-account login -you can now login
with as many accounts as you’d like and easily toggle between them using the
‘more’ menu or simply clicki.
SLCPL Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Salt Lake City Public Library Website
Privacy Policy: https://about.slcpl.org/privacy-policy
Developer: Salt Lake City Public Library
3 Most reported problems 😔💔
URGHHH
by Strvir
I hate this app. Doesn’t keep me logged in so I have to re-login every time I want to check on something. I hate that I can’t cancel holds on this app. I hate that it doesn’t give due dates. Not user friendly at all. You might as well go into a library and do everything the “old fashioned way” with how in helpful this app is.
No due dates
by Sunflowerchilde
How does this app do me any good if it does not say when my books are due back or how late they are? It also doesn't even tell me WHICH items are overdue (if any). I'm seeing things missing and I'd rather have those capabilities back or this app is of no value to me.
Doesn’t remember my library card number
by Regan Susan
The app does not save my library card number for easy login. In the past I used the app to request holds, but I don’t have my card number memorized and I don’t know how to get the app to save it.
Have a Problem with SLCPL? Report Issue
Why should I report an Issue with SLCPL?
- Pulling issues faced by users like you is a good way to draw attention of SLCPL to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SLCPL customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SLCPL.
