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About: The Festool App – Additional functions for your power tool. The Festool App
not only makes daily tasks easier, it also increases productivity and safety.



Festool Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Festool GmbH



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E-Mail: [email protected]

Website: 🌍 Visit Festool Website

Privacy Policy: https://www.festool.co.uk/legal-information/data-protection

Developer: Festool GmbH





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3 Most reported problems 😔💔

4.8 out of 5

Useless

2024-12-15

by Biggy Stykes

App is unusable for older tools unless you have retained the receipt. I have half a dozen Festools from one to ten years old, some received as gifts for which I do not have receipts. I do not even recall when they were purchased. Do not bother with this app unless you have a brand new tool and the sales receipt.

Very disappointed

2024-12-16

by Festoolindy

The app is more for Festool than the end user. If you don’t have the receipt from 5 maybe 10 years ago then you’ll never get further than the first useless screen.

App doesn’t control on/off

2024-12-17

by Chaleeeeeeee,

It is a PITA to register any tools if you order them off Amazon due to no invoice and you cannot control the on/off of dust extractors with the app.




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  1. Pulling issues faced by users like you is a good way to draw attention of Festool to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Festool customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Festool.


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