Contact E6 CONNECT Support
Company Name: TruGolf
About: *Supported iOS devices: iPad Pro Gen. 1 or newer or iPhone 8 or newer.
E6 CONNECT Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with E6 CONNECT. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact E6 CONNECT. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of TruGolf
Read 3 Customer Service Reviews 😭😔💔
Does not work well with Garmin Approach R10
by Magictone
I bought the app in January. Continuously froze up, missed shots, long delays until it showed the shot and often had to be rebooted. I ran it on a newer IPAD that meets all of the specs. When I disconnected the e6 app and connected the Garmin app the device worked fine. I called Garmin they said to talk to e6. I called e6 and they said there is nothing they can do about it, they suggested I buy their tracking device and they are unable to refund my money. They said I need to get refunded through Apple. I filled out the Apple refund/issue ticket for the App Store and they continue to decline my refund and apologizing. I tried to make this work for weeks and in the end I sold the Garmin and bought a skytrak. I called e6 to see if they can transfer their software license to skytrak and they said no. They told me to get a refund through the App Store. Unbelievable waste of $300. Trugolf e6 and the App Store should be ashamed of themselves for selling software that does not work well at all. I never write reviews but this one is worth telling others so you do not waste your money. Read other recent reviews and there are many like mine complaining about the same poor performance of the e6 software.
Does not work well with Garmin Approach R10
by Magictone
I bought the app in January. Continuously froze up, missed shots, long delays until it showed the shot and often had to be rebooted. I ran it on a newer IPAD that meets all of the specs. When I disconnected the e6 app and connected the Garmin app the device worked fine. I called Garmin they said to talk to e6. I called e6 and they said there is nothing they can do about it, they suggested I buy their tracking device and they are unable to refund my money. They said I need to get refunded through Apple. I filled out the Apple refund/issue ticket for the App Store and they continue to decline my refund and apologizing. I tried to make this work for weeks and in the end I sold the Garmin and bought a skytrak. I called e6 to see if they can transfer their software license to skytrak and they said no. They told me to get a refund through the App Store. Unbelievable waste of $300. Trugolf e6 and the App Store should be ashamed of themselves for selling software that does not work well at all. I never write reviews but this one is worth telling others so you do not waste your money. Read other recent reviews and there are many like mine complaining about the same poor performance of the e6 software.
Buggy, broken sim + buggy, broken software
by Thegatornation
As the title says. E6 doesn’t actually use raw launch monitor data to determine what your shot looks like; it relies on you selecting a generic club prior to the shot and then bases it on that. Realized that when I had a 165 ball speed shot with my driver…but had SW selected, and the ball went maybe 95 yards. Completely pathetic.
That’s if you can even get the app to work. I am currently unable to even sign in to the app and play with a new mobile license I changed to - it is stuck in an endless loop that requires “the profile owner” (me) to sign in to connect my new license, but kicks me out when I press “login”…because I’m not logged in.
Just completely atrocious design all around. No part of this app works at even a passable level. Complete waste of time and money.
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