ownCloud Status

Last Updated on 2025-02-04 by ownCloud GmbH

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User reports:
No current problems

- No real-time synchronization until the app is opened and status is checked

- No size indication or real progress on status screen

- No option to prioritize or defer syncing of files

- No thumbnail view on status or other screens

- Constant warnings about failed authentication

- Accidental dragging of folders into another folder while scrolling

- In-app text editor has been removed

- Self-signed certificate issues still persist

- Cannot open ownCloud files in any other app

- PDFs do not update properly and need to be converted to JPEGs

Common ownCloud Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ownCloud network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ownCloud App
1. On android, goto Settings » ownCloud » click [Force Stop]

Clear ownCloud App Cache and Data:
1. On android, goto Settings » Apps » ownCloud » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ownCloud.

On android, goto Settings » Apps or Manage Apps tab.
Click ownCloud » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ownCloud » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ownCloud