MyLATITUDE Status

Last Updated on 2022-09-14 by Boston Scientific

I have a problem with MyLATITUDE

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⚠️ Most reported problems ⚠️

Screen

50.0%

Something else

50.0%

24 hour clock ⏰

-App tells nothing that you don’t already know

-Does not provide more information than the model and serial number of the pacemaker

-Does not tell if the device is working, last check in, battery status, etc.

-Asks for personal information without providing any benefit

-Could be a potential security risk

Derek Loring 2023-04-12

MyLatitude is currently unavailable message displayed

Showing 1-1 of 1 reported issues:

Common MyLATITUDE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve MyLATITUDE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the MyLATITUDE App
1. On android, goto Settings » MyLATITUDE » click [Force Stop]

Clear MyLATITUDE App Cache and Data:
1. On android, goto Settings » Apps » MyLATITUDE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MyLATITUDE.

On android, goto Settings » Apps or Manage Apps tab.
Click MyLATITUDE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MyLATITUDE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MyLATITUDE