iRetouch app not working? crashes or has problems?

iRetouch Status

Last Updated on 2024-04-18 by Junjie Ruan

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Summary of iRetouch Problems 😠👌🔥

- The app lacks an undo button for everything you do, which can be frustrating.

- The "intelligent" feature doesn't have an undo button, which can lead to mistakes.

- The app has been crashing for some users.

- The app doesn't allow zooming in on pictures for fine detail edits, making it unsuitable for such tasks.

Have a Problem with iRetouch - Photo Video Eraser? Report Issue

Common iRetouch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iRetouch app on iOS and Android devices. Solve all iRetouch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iRetouch iPhone Issues and Solutions

iRetouch iOS app crashes, not working, errors
iRetouch iOS app network issues
iRetouch on iOS has black/white screen

iRetouch Android App Issues and Solutions

iRetouch has errors/crashing/not working
iRetouch server network connectivity issues
iRetouch has black screen

iRetouch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iRetouch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iRetouch app crashes or not working on Iphone (iOS):

Close and restart the iRetouch app on iPhone
Update iRetouch app to the Latest Version for iOS
Uninstall and reinstall iRetouch iPhone app
Update your iPhone to the latest iOS version

Fix iRetouch on iPhone unable to connect to server/internet connection issues::

To resolve iRetouch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iRetouch black/white screen (blank screen) on iPhone:

Follow the iRetouch iOS app troubleshooting guide Here →

iRetouch Android App Issues and Solutions

Fix iRetouch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iRetouch app issues:

Force Stop the iRetouch App
1. On android, goto "Settings" » click iRetouch app. » click "Force Stop".

Update iRetouch to the latest version on PlayStore

Clear iRetouch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iRetouch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iRetouch.

Fix iRetouch unable to contact server/ iRetouch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iRetouch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iRetouch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iRetouch on android.

Solve iRetouch black/white screens issue on Android:

Follow the iRetouch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Junjie Ruan, developers of iRetouch.

About this app

Photo Retouch, Edit videos and photos,Crop videos and photos. - Intelligent: Select the area of the object. Suitable for photos with simple background colors.