Photo Retouch app not working? crashes or has problems?

Photo Retouch Status

Last Updated on 2024-02-02 by Huamei Xi

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4 User reports:
App has problems

User reports 4

⚠️ Most reported problems ⚠️

Photo/Video

75.0%

Screen

25.0%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Photo Retouch Problems 😠👌🔥

- The pink thing can be complicated to understand at first.

- The app does not have video watermarking, which some users would like to see added in the future.

- The censor used to remove watermarks can sometimes ruin the top right of the screen for videos.

Have a Problem with Photo Retouch - Remove object? Report Issue

Common Photo Retouch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Photo Retouch app on iOS and Android devices. Solve all Photo Retouch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Photo Retouch iPhone Issues and Solutions

Photo Retouch iOS app crashes, not working, errors
Photo Retouch iOS app network issues
Photo Retouch on iOS has black/white screen

Photo Retouch Android App Issues and Solutions

Photo Retouch has errors/crashing/not working
Photo Retouch server network connectivity issues
Photo Retouch has black screen

Photo Retouch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Photo Retouch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Photo Retouch app crashes or not working on Iphone (iOS):

Close and restart the Photo Retouch app on iPhone
Update Photo Retouch app to the Latest Version for iOS
Uninstall and reinstall Photo Retouch iPhone app
Update your iPhone to the latest iOS version

Fix Photo Retouch on iPhone unable to connect to server/internet connection issues::

To resolve Photo Retouch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Photo Retouch black/white screen (blank screen) on iPhone:

Follow the Photo Retouch iOS app troubleshooting guide Here →

Photo Retouch Android App Issues and Solutions

Fix Photo Retouch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Photo Retouch app issues:

Force Stop the Photo Retouch App
1. On android, goto "Settings" » click Photo Retouch app. » click "Force Stop".

Update Photo Retouch to the latest version on PlayStore

Clear Photo Retouch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Photo Retouch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Photo Retouch.

Fix Photo Retouch unable to contact server/ Photo Retouch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Photo Retouch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Photo Retouch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Photo Retouch on android.

Solve Photo Retouch black/white screens issue on Android:

Follow the Photo Retouch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Huamei Xi, developers of Photo Retouch.

About this app

Photo Retouch - Edit or crop your photos or videos. With PhotoRetouch, you can fix images and videos. Make fun pictures/videos, remove unwanted people, remove unsightly pimples, clean up the perfect shot. - Remove Items: There are three removal algorithms for Complex background, Simple background, Single color background. - Add watermark: add Emoji, Stickers, Text to Photos/Videos.