b-hive app not working? crashes or has problems?

b-hive Status

Published by Broadvoice

The Broadvoice b-hive Mobile App allows end users to place calls from their
mobile device and appear as if they are using their business phone number. Calls
are enabled over WiFi or the phone’s mobile network.

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Common dislikes about b-hive app

- Poor sound quality

- Inability to call clients from work number due to poor sound quality

- Issues with text messages not being able to be deleted

- Incoming calls, including internal extension to extension calls, get rejected

- No option to create a separate contacts list in the app, which may compromise personal contacts

Have a Problem with b-hive? Report Issue

Common b-hive Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot b-hive app on iOS and Android devices. Solve all b-hive app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

b-hive iPhone Issues and Solutions

b-hive iOS app crashes, not working, errors
b-hive iOS app network issues
b-hive on iOS has black/white screen

b-hive Android App Issues and Solutions

b-hive has errors/crashing/not working
b-hive server network connectivity issues
b-hive has black screen

b-hive iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever b-hive app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix b-hive app crashes or not working on Iphone (iOS):

Close and restart the b-hive app on iPhone
Update b-hive app to the Latest Version for iOS
Uninstall and reinstall b-hive iPhone app
Update your iPhone to the latest iOS version

Fix b-hive on iPhone unable to connect to server/internet connection issues::

To resolve b-hive network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix b-hive black/white screen (blank screen) on iPhone:

Follow the b-hive iOS app troubleshooting guide Here →

b-hive Android App Issues and Solutions

Fix b-hive not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent b-hive app issues:

Force Stop the b-hive App
1. On android, goto "Settings" » click b-hive app. » click "Force Stop".

Update b-hive to the latest version on PlayStore

Clear b-hive App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "b-hive app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch b-hive.

Fix b-hive unable to contact server/ b-hive internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click b-hive » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got b-hive » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch b-hive on android.

Solve b-hive black/white screens issue on Android:

Follow the b-hive android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Broadvoice, developers of b-hive.

66.67% Contact Match

Developer: B-hyve

E-Mail: [email protected]

Website: Visit b-hive Website

83.33% Contact Match

Developer: Broadvoice

E-Mail: [email protected]

Website: Visit Broadvoice Website

About this app

Transfer from desk phone to mobile phone is enabled when the user’s presence settings indicate to ring simultaneously from desk phone to mobile phone. 4. 911 calls from the mobile device are routed from through the Broadvoice network. The Broadvoice b-hive Mobile App allows end users to place calls from their mobile device and appear as if they are using their business phone number. Additionally, users can transfer calls from their desk phone to their mobile device and vice versa by using their transfer feature. A duplicate recording is stored within the portal when call recording is enabled. 1. b-hive Mobile app is for Broadvoice customers only. 2. If call recording is enabled, it will record the call on the mobile device. Broadvoice does not recommend the mobile app for b-hive Metered seat users. There is also a call recording feature on the mobile app itself; this records the call locally. Calls are enabled over WiFi or the phone’s mobile network. Customers should use caution and make 911 calls from their mobile device carrier. 5. The mobile app accesses the user’s phone directory. Call recording is enabled at the account level. Users must have an existing b-hive Cloud PBX account. 3. Metered seat users will incur a usage charge for every outbound call at the standard rates.