Bykea Reviews

I sent a COD few miles away, COD value 3200 rupees, upon withdrawal this amount they have hidden charges of rupees 75 which never mentioned when you are sending the COD package. The customer were charged rupees 282 for the delivery and I was charged a hidden fee of rupees 75, when I tried to withdraw the remaining amount to my bank account instead of rupees 3125 or 3100 it automatically withdraw 3050 and it more than 2 days I haven’t received any money to my bank account. How and why to trust this company?
After receiving my amount 3050 I am going to delete Bykea forever, they can keep rupees 75 in my this app account and get rich from it, I thought it’s a good company like Uber Careem but boy I was wrong. Trust with caution on this app because that’s what they lack the most.
I wished I dropped that shipment my self with rupees 50 patrol in my bike 😫

Booked the ride and then after a few moments Bykea resets and it shows no ride in progress. Ended up booking another one while the previous rider also shows up. Total mess and time wasted.
Just discovered careem app is much stable and has lower rates. I’d rather stick to that until Bykea is stable

Third class gps system this app can’t find the exact location.

App keep crashing on opening. This started after the recent update on iphone 6 plus.

A rider who didn’t know how to operate this app entered a run back for a cod ride that was completed successfully and even entered an amount that was deducted from my wallet. I contacted this app support a dozen times and every time an operator would just register a complaint and do nothing about it. Pretty useless customer support.

I tried to book delivery for me, and app showed me internal server error and when i try to remove it from Bykea now. It keep saying the same thing and my request for delivery is still there and im getting insane no. Of calls from riders.

No proper verification done for the people they hire as riders. Never leave any credit any wallet because they will never let you use it or their riders will start the ride without you and roam around until they have used up your credit. They wont respond to your complaints. A completely useless app.

App keeps crashing.
Is stuck on my previous order page. Delete and reinstall dint help

Within months 3-times increased the fare normally pay Rs-90 goes 120/ then 143 and last ride 163 same location and there is no change so cost me Rs: 170. Never know selection of route and how calculate fares. Even many bikes worst conditions and different number shown at App. No Active Customer support and Become Greedy day by day.

The rider fooled the person who we were sending the parcel to. We paid the rider in advance but he lied and asked for money from the receiver but we got in touch with the person who we were sending to. We told him to transfer the remaining money in our this app account but he kept it with himself instead 😡 disappointed (riders name was Muhammad Nadeem)

I had to use this app once for the COD option and it has been the worst experience ever. It was all smooth sailing till I had to take money out of my this app wallet; the money did not go through, but they still cut it from my wallet. I have the sms that says that it didn't go through. Their chat doesn't work, and neither does their helpline. It's been weeks and I haven't received my money. Will tell everyone I know to avoid this app like the plague.

This service has the most pathetic customer support. First they don’t match you with a rider and when you cancel the ride they block your id. When you complain it to customer support they say its beyond their control and you need to wait 2 hours for it to unblock automatically. Thus making Bykea useless for a person in need of a quick ride. Overall zero customer support

When I try to register it says something went wrong. Please guide.

this app doesn’t have the option for sharing ride details with other people. There is a share icon but that just opens up details of Bykea . Please add ride sharing option so other people can track as well, instead of just the booker being able to track.

Salam my this app app keeps on getting stuck it won’t let me proceed further it just keeps on asking me to rate one of the deliveries over and over again

Unable to set location. Kindly update Bykea .

Overall application is very good and working well.

Regarding the riders to need more training how to use map.

Best on demand app in Pakistan for Ride, Delivery and Purchase. Hats off to the guys who brought this sort of service in Pakistan with mind blowing ideas for the ease of people. Everything hazir at your doorstep with tracking.

Best option for daily life but please update the location service and please add a feature like Careem which confirms the paid amount from us which we give to the riders

Very best service and they give topups to their customers free too.