Contact Bykea: Rides & Delivery App

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About: Bykea: Your Ultimate Bike, Car & Rickshaw Ride, Delivery, Carpool Pickup & Drop
and Shopping Companion Discover Bykea, Pakistan's top app for car, bike, and
rickshaw rides, carpooling, deliveries, and payments. Say goodbye to traffic
hassles and costly taxis.


 
  2026-02-18

Bykea Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Bykea Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bykea Technologies



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Bykea Website

Privacy Policy: https://www.bykea.com/privacy-policy/

Developer: Bykea Technologies B.V.




Privacy & Terms:

https://fb.com/bykea



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3 Most reported problems 😔💔

4.4 out of 5

Worst company ever! CAUTION ⚠️

2025-03-08

by ActivePrime

I sent a COD few miles away, COD value 3200 rupees, upon withdrawal this amount they have hidden charges of rupees 75 which never mentioned when you are sending the COD package. The customer were charged rupees 282 for the delivery and I was charged a hidden fee of rupees 75, when I tried to withdraw the remaining amount to my bank account instead of rupees 3125 or 3100 it automatically withdraw 3050 and it more than 2 days I haven’t received any money to my bank account. How and why to trust this company?
After receiving my amount 3050 I am going to delete this app forever, they can keep rupees 75 in my BYKEA account and get rich from it, I thought it’s a good company like Uber Careem but boy I was wrong. Trust with caution on BYKEA because that’s what they lack the most.
I wished I dropped that shipment my self with rupees 50 patrol in my bike 😫

Worst Customer Support

2025-03-09

by Asim831998

This service has the most pathetic customer support. First they don’t match you with a rider and when you cancel the ride they block your id. When you complain it to customer support they say its beyond their control and you need to wait 2 hours for it to unblock automatically. Thus making this app useless for a person in need of a quick ride. Overall zero customer support

AVOID BYKEA

2025-03-10

by Necros Scythe

I had to use Bykea once for the COD option and it has been the worst experience ever. It was all smooth sailing till I had to take money out of my Bykea wallet; the money did not go through, but they still cut it from my wallet. I have the sms that says that it didn't go through. Their chat doesn't work, and neither does their helpline. It's been weeks and I haven't received my money. Will tell everyone I know to avoid Bykea like the plague.




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