SG News app not working? crashes or has problems?

SG News Status

Last Updated on 2022-06-08 by Société Générale

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App has problems

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Common SG News Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot SG News app on iOS and Android devices. Solve all SG News app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

SG News iPhone Issues and Solutions

SG News iOS app crashes, not working, errors
SG News iOS app network issues
SG News on iOS has black/white screen

SG News Android App Issues and Solutions

SG News has errors/crashing/not working
SG News server network connectivity issues
SG News has black screen

SG News iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever SG News app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix SG News app crashes or not working on Iphone (iOS):

Close and restart the SG News app on iPhone
Update SG News app to the Latest Version for iOS
Uninstall and reinstall SG News iPhone app
Update your iPhone to the latest iOS version

Fix SG News on iPhone unable to connect to server/internet connection issues::

To resolve SG News network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix SG News black/white screen (blank screen) on iPhone:

Follow the SG News iOS app troubleshooting guide Here →

SG News Android App Issues and Solutions

Fix SG News not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent SG News app issues:

Force Stop the SG News App
1. On android, goto "Settings" » click SG News app. » click "Force Stop".

Update SG News to the latest version on PlayStore

Clear SG News App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "SG News app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch SG News.

Fix SG News unable to contact server/ SG News internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click SG News » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got SG News » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch SG News on android.

Solve SG News black/white screens issue on Android:

Follow the SG News android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Société Générale, developers of SG News.

About this app

The SG News mobile app allows you to quickly and simply access the latest Societe Generale group news and the economic and financial press news directly on your personnal or professional smartphone. From Monday to Friday, you will receive a notification as soon as the daily edition is published. After downloading, you can select articles and read them at any time of the day, even without a WI-FI connection.