Mountain Planet app not working? crashes or has problems?

Mountain Planet Status

Last Updated on 2022-04-22 by Alpexpo

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Common Mountain Planet Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mountain Planet app on iOS and Android devices. Solve all Mountain Planet app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mountain Planet iPhone Issues and Solutions

Mountain Planet iOS app crashes, not working, errors
Mountain Planet iOS app network issues
Mountain Planet on iOS has black/white screen

Mountain Planet Android App Issues and Solutions

Mountain Planet has errors/crashing/not working
Mountain Planet server network connectivity issues
Mountain Planet has black screen

Mountain Planet iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mountain Planet app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mountain Planet app crashes or not working on Iphone (iOS):

Close and restart the Mountain Planet app on iPhone
Update Mountain Planet app to the Latest Version for iOS
Uninstall and reinstall Mountain Planet iPhone app
Update your iPhone to the latest iOS version

Fix Mountain Planet on iPhone unable to connect to server/internet connection issues::

To resolve Mountain Planet network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mountain Planet black/white screen (blank screen) on iPhone:

Follow the Mountain Planet iOS app troubleshooting guide Here →

Mountain Planet Android App Issues and Solutions

Fix Mountain Planet not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mountain Planet app issues:

Force Stop the Mountain Planet App
1. On android, goto "Settings" » click Mountain Planet app. » click "Force Stop".

Update Mountain Planet to the latest version on PlayStore

Clear Mountain Planet App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mountain Planet app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mountain Planet.

Fix Mountain Planet unable to contact server/ Mountain Planet internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mountain Planet » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mountain Planet » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mountain Planet on android.

Solve Mountain Planet black/white screens issue on Android:

Follow the Mountain Planet android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Alpexpo, developers of Mountain Planet.

About this app

From world leaders to start-ups and from SMBs to professional organizations, Mountain Planet welcomes over 900 brands from 25 countries. MOUNTAIN PLANET is the international mountain development and spacial planning for urban terrain trade show. News, practical information, list of exhibitors, and floor map are all in this pocket-sized guide.