The Mountain West app not working? crashes or has problems?

The Mountain West Status

Last Updated on 2019-11-13 by Mountain West Conference

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Common The Mountain West Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Mountain West app on iOS and Android devices. Solve all The Mountain West app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Mountain West iPhone Issues and Solutions

The Mountain West iOS app crashes, not working, errors
The Mountain West iOS app network issues
The Mountain West on iOS has black/white screen

The Mountain West Android App Issues and Solutions

The Mountain West has errors/crashing/not working
The Mountain West server network connectivity issues
The Mountain West has black screen

The Mountain West iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Mountain West app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Mountain West app crashes or not working on Iphone (iOS):

Close and restart the The Mountain West app on iPhone
Update The Mountain West app to the Latest Version for iOS
Uninstall and reinstall The Mountain West iPhone app
Update your iPhone to the latest iOS version

Fix The Mountain West on iPhone unable to connect to server/internet connection issues::

To resolve The Mountain West network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Mountain West black/white screen (blank screen) on iPhone:

Follow the The Mountain West iOS app troubleshooting guide Here →

The Mountain West Android App Issues and Solutions

Fix The Mountain West not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Mountain West app issues:

Force Stop the The Mountain West App
1. On android, goto "Settings" » click The Mountain West app. » click "Force Stop".

Update The Mountain West to the latest version on PlayStore

Clear The Mountain West App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Mountain West app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Mountain West.

Fix The Mountain West unable to contact server/ The Mountain West internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Mountain West » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Mountain West » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Mountain West on android.

Solve The Mountain West black/white screens issue on Android:

Follow the The Mountain West android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mountain West Conference, developers of The Mountain West.