Waymo One Reviews

Waymo One Reviews

Published by on 2024-10-28

🏷️ About: The Waymo One app is an autonomous ride-hailing service that allows users to get around in a self-driving car operated by the Waymo Driver. The app is designed to prioritize safety and comfort, and is currently available in the Metro Phoenix area in Arizona and in San Francisco through the Waymo One Trusted Tester program.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
48.5%

👿🤬😠 Negative experience
33.1%

🙄💅🫥 Neutral
18.4%

~ from Justuseapp.com NLP analysis of 52,257 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Easy sign in process

- Fast acceptance to the early rider program

- Great app



Read 17 Customer Service Reviews 👿🤬😡😠💢😤

5.0 out of 5

What?

2022-05-22

A stranger looks at our car without the car license number being blurred. I CAN’T BELIEVE IT and it breaks the laws of Privacy! If you take a last look of our car, I will destroy Every Jaguar Cars in the world! It includes your google cars.

Not metro Phoenix

2022-06-23

Don’t say you’re servicing the metro Phoenix area when you don’t operate in downtown Phoenix

More like way more time

2022-07-24

Until we can finally use WaymoOne to finally usher in an era of robot overlords.

Privacy

2022-08-25

One key point to realize is that someone is watching you inside the vehicle at all times through a video camera up at the top. They also hear audio the entire time. You are never prompted that they will be doing this but I guess what else do you expect from a company owned by google.

No support

2022-09-26

I’ve tried to login several times and it always fails. The error message is completely useless

App fail

2022-10-27

I’m in Phoenix metro. I’m in Mesa AZ where they claim they are now online and the stupid app says I’m not in the service area. Now I have to wonder how well this is going to work if it won’t even recognize I’m in the East valley where they say they are working now.

My car took a convoluted route.

2022-11-28

It seems like it’s a common occurrence this happens. It will make three rights rather than one left turn. It would cut through random residential communities for no reason. And on top of it all, it doesn’t even serve the light rail station. Self driving cars would be perfect for that last mile to transit connection. Not helpful if it doesn’t connect to transit at all!

Slick Design & Easy to Use

2022-12-29

WaymoOne itself is fantastic, really one of the best I’ve ever used. As far as the service itself, I joined the waitlist and got accepted within 24 hours. As long as you live in the east valley of Phoenix, you should be accepted to the early rider program. Can’t wait to take my first ride!

Love it

2023-01-30

I loveee this and the idea of being able to ride alone. I’m only giving it a 5 star based on assuming that it’s just as great as what the video shows. However, unfortunately these vehicles aren’t in my city so I can’t give it a detailed review but I do love this idea and 100% support it.

The Future

2023-03-03

Looking forward to when I’ll be able to use Waymo in my area!

Can’t wait for this to be in more places

2023-04-01

Clean, safe cars. Affordable prices. What more could you ask for?

🔥 the future!

2023-05-03

Really excited about Waymo and the future of self-driving. Please expand the territory. I would sell my car for a Waymo subscription 🙏😉

When is this going to be available in Delaware?

2023-06-03

I hope soon! Great work.

Great job, Waymo team!

2023-07-05

Once you are accepted to the Waymo waitlist you take take rides around the chandler area. WaymoOne works well and is similar to any other ride sharing app. Worked flawlessly for me. Very cool.

Very easy to use!!!

2023-08-05

Very simple sign in process. Downloaded WaymoOne , signed into my google account, and was instantly processed. Hope to get to use the full potential of Waymo soon.

Long wait list

2024-11-28

I have been on the wait list for over 2 years since it started in the east valley. I have contacted Waymo customer service and they could not tell me anything. Good luck on trying to get off the waitlist.

When Bayarea can use this app?

2024-11-28

give 4 stars because I cannot use it and been put into a waitlist.



Is Waymo One Safe? 🤗🙏


Yes. Waymo One is very safe to use. This is based on our NLP (Natural language processing) analysis of over 52,257 User Reviews sourced from the Appstore and the appstore cumulative rating of 5.0/5 . Justuseapp Safety Score for Waymo One Is 59.4/100.


Is Waymo One Legit? 💯


Yes. Waymo One is a totally legit app. This conclusion was arrived at by running over 52,257 Waymo One User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Waymo One Is 82/100..


Is Waymo One not working? 🚨


Waymo One works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Waymo One? Post a Review




Features

- Fully autonomous rides: Users can request a ride through the Waymo One app and be picked up by a self-driving car operated by the Waymo Driver.

- Multilayered suite of sensors: The Waymo Driver uses cameras, lidar, and radar to see up to three football fields away in all directions, day and night.

- Backed by real-world experience: The Waymo Driver has driven millions of miles over the past 12 years in all sorts of conditions, and has been trained and tested to carefully navigate in all driving situations.

- Rider support: The Rider Support team is always available to help when needed.

- Waymo One Trusted Tester program: In San Francisco, locals can be part of the autonomous driving research through this feedback-focused program that includes an Autonomous Specialist to monitor vehicle operations during rides.

- Passenger screen: Users can watch the passenger screen to see what the Waymo Driver sees as it takes them to their destination.

- Comfortable rides: Users can unwind in the backseat of a clean car, catch up with a friend, play some music, or simply take a nap.

  Customer Service/Support
Developer:
Waymo LLC


Website: