Eventfrog Status

Last Updated on 2024-09-03 by Eventfrog AG

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Common Eventfrog Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Eventfrog app on iOS and Android devices. Solve all Eventfrog app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Eventfrog iPhone Issues and Solutions

Eventfrog iOS app crashes, not working, errors
Eventfrog iOS app network issues
Eventfrog on iOS has black/white screen

Eventfrog Android App Issues and Solutions

Eventfrog has errors/crashing/not working
Eventfrog server network connectivity issues
Eventfrog has black screen

Eventfrog iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Eventfrog app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Eventfrog app crashes or not working on Iphone (iOS):

Close and restart the Eventfrog app on iPhone
Update Eventfrog app to the Latest Version for iOS
Uninstall and reinstall Eventfrog iPhone app
Update your iPhone to the latest iOS version

Fix Eventfrog on iPhone unable to connect to server/internet connection issues::

To resolve Eventfrog network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Eventfrog black/white screen (blank screen) on iPhone:

Follow the Eventfrog iOS app troubleshooting guide Here →

Eventfrog Android App Issues and Solutions

Fix Eventfrog not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Eventfrog app issues:

Force Stop the Eventfrog App
1. On android, goto "Settings" » click Eventfrog app. » click "Force Stop".

Update Eventfrog to the latest version on PlayStore

Clear Eventfrog App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Eventfrog app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Eventfrog.

Fix Eventfrog unable to contact server/ Eventfrog internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Eventfrog » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Eventfrog » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Eventfrog on android.

Solve Eventfrog black/white screens issue on Android:

Follow the Eventfrog android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Eventfrog AG, developers of Eventfrog.

Verified email

Contact e-Mail: support@eventfrog.net

Verified email ✔✔

E-Mail: support@eventfrog.net

Website: 🌍 Visit Eventfrog Website

Privacy Policy: https://eventfrog.ch/datenschutz

Developer: Eventfrog AG

About this app

Suche nach Ort, Zeitraum oder Kategorien und erhalte alle Eventinfos inkl. Anreise via Google Maps. Übertrage den Event gleich in deinen Kalender oder teile ihn mit deinen Freund:innen. Vergiss auch die Suche nach deinem Ticket für die Eingangskontrolle: Shake your phone like a polaroid picture! Spare Papier und vergiss nie mehr deine this app-Tickets: Nach dem Kauf stehen sie sofort in der App bereit. Ausser den Favoriten findest du hier auch immer Events in deiner Nähe. Feedback zur App? Die Gutscheine, die sonst auf dem Papierticket sind, hast du immer dabei, um sie gleich zu aktivieren und einzulösen. Zusätzlich kannst du von vergünstigten Events nur für App-User profitieren. Du kannst sie aber auch zu deinem Wallet hinzufügen. Entdecke mit den Filtermöglichkeiten einfach den passenden Event für dich. Dank der Schüttelfunktion zeigt dir die App das Ticket gleich auf dem Home-Screen an. Tickets von Freund:innen kannst du direkt in der App weiterleiten. Finde die aktuellsten this app-Highlights und profitiere von exklusiven Vergünstigungen. Schreib uns an support@this app. net oder kontaktiere uns über this app.