MY DIOR app not working? crashes or has problems?

MY DIOR Status

Published by Parfums Christian Dior on 2023-12-13

It is your daily ally to develop your Dior expertise. Discover the latest news
and trends, watch tutorials, play mini-games, and challenge your colleagues! MY
DIOR is a true training path accessible anywhere and anytime.

I have a problem with MY DIOR

Are you having issues? Select the issue you are having below and provide feedback to MY DIOR.

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problems reported in the last 24 hours

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Most reported problems

Reported Issues: 3 Comments

By Chaitra s 1 month ago

My account not opening

By Karen Barrett 1 year ago

Morning My challenge isn’t working for the last 4 days

By Sunny 2 years ago

May i know what is the validation code for?

Have a Problem with MY DIOR? Report Issue

Common MY DIOR Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MY DIOR app on iOS and Android devices. Solve all MY DIOR app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MY DIOR iPhone Issues and Solutions

MY DIOR iOS app crashes, not working, errors
MY DIOR iOS app network issues
MY DIOR on iOS has black/white screen

MY DIOR Android App Issues and Solutions

MY DIOR has errors/crashing/not working
MY DIOR server network connectivity issues
MY DIOR has black screen

MY DIOR iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MY DIOR app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MY DIOR app crashes or not working on Iphone (iOS):

Close and restart the MY DIOR app on iPhone
Update MY DIOR app to the Latest Version for iOS
Uninstall and reinstall MY DIOR iPhone app
Update your iPhone to the latest iOS version

Fix MY DIOR on iPhone unable to connect to server/internet connection issues::

To resolve MY DIOR network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MY DIOR black/white screen (blank screen) on iPhone:

Follow the MY DIOR iOS app troubleshooting guide Here →

MY DIOR Android App Issues and Solutions

Fix MY DIOR not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MY DIOR app issues:

Force Stop the MY DIOR App
1. On android, goto "Settings" » click MY DIOR app. » click "Force Stop".

Update MY DIOR to the latest version on PlayStore

Clear MY DIOR App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MY DIOR app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MY DIOR.

Fix MY DIOR unable to contact server/ MY DIOR internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MY DIOR » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MY DIOR » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MY DIOR on android.

Solve MY DIOR black/white screens issue on Android:

Follow the MY DIOR android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Parfums Christian Dior, developers of MY DIOR.

100% Contact Match

Developer: Digital Instore

E-Mail: [email protected]

Website: Visit MY DIOR Website

72.73% Contact Match

Developer: Dior

E-Mail: [email protected]

Website: Visit Dior Website

About this app

Discover the latest news and trends, watch tutorials, play mini-games, and challenge your colleagues! It is your daily ally to develop your Dior expertise. MY DIOR is a true training path accessible anywhere and anytime.