Contact Go Kinetic Support
Published by Windstream Communications on 2024-01-24 About: Go Kinetic brings you the power and convenience to manage your Kinetic account
and connected home quickly and easily.
With the Go Kinetic app, you can:
•
View and pay your bill
• Enroll in AutoPay and paperless billing
• Get
real-time support with live chat or Digital Assistant
• View technician
details and arrival time with Track My Tech
• Manage your Wi-Fi network, set
up parental controls and pause device acces.
How to Contact Go Kinetic Customer Service/Support
Listed below are our top recommendations on how to get in contact with Go Kinetic by Windstream. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Go Kinetic by Windstream. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Windstream Communications
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Developer: Windstream Communications
E-Mail: [email protected]
Website: Visit Go Kinetic Website
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Reported Issues: 4 Comments
By Directv high speed internet
5 months agoWith Kinetic, take control of your account effortlessly. Experience the power and convenience of managing your Kinetic account with ease. From monitoring usage to handling billing details, Kinetic empowers users to navigate and customize their experience seamlessly. Embrace a new level of control and efficiency, ensuring that managing your account is as smooth as enjoying the services it provides.
By Mimayamor
Unable to Pay On Time
The App was not showing current bill and had no option to pay the amount that was due until the DAY OF the deadline and because I was busy yesterday, I was not able to pay it on time. I just realized that there was a bill due but I was late a day! This is unacceptable! Can you please find another app developer that can resolve this issue? Other companies can do it. I am not happy that you allow this to happen. I usually pay my bills at least a week before they are due because I don’t know how busy it could be for me on different days. Your app is NOT user friendly and ridiculously unhelpful! Oh, and I did set up auto pay through the app. Nothing happened! What are you guys thinking?! Don’t you want to get paid on time? How many customers do you have? If you have 45,000 high speed internet customers paying an average of $80, you will be missing about $70,000 a day on interest if they can’t pay on time. If they pay ahead of time, your money is making interests those days you were not even supposed to have our money. Please get a good app developer and pay him/her/them a good amount. It’s an investment worth paying for.
By sparklingon
Won’t connect try again message
The app will not connect to server. Will only show billing info I’m suppose to be able to view what day and time they moving my service but it says no notifications. So I don’t know if is ever been scheduled or not after waiting on hold forever to talk to one rep where I was disconnected. Them called and waited forever again with another who said nothing was scheduled. So she scheduled and said I would get an email with the information or I could use the app. No info in either. So I don’t know when or if I’m really scheduled! Arggg
By Okmulerider
In theory, nice app; in reality, no
Easy to install; looks good. I have had to call tech support twice; another user’s device information is on app; no issue with billing. Thought problem was resolved 9/2; found same problem again late 9/3; again, appeared to be resolved after phone call. Didn’t check 9/4; today same issue with all the same devices, none of which are ours. Currently logged in on laptop and can see serial number, password and 10 devices; more today as there’s a guest. This is infuriating! Will call AGAIN
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- Pulling issues faced by users like you is a good way to draw attention of Go Kinetic by Windstream to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Go Kinetic by Windstream customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Go Kinetic by Windstream.
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