Bookii app not working? crashes or has problems?

Bookii Status

Last Updated on 2019-04-12 by TESSLOFF VERLAG

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Common Bookii Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Bookii app on iOS and Android devices. Solve all Bookii app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Bookii iPhone Issues and Solutions

Bookii iOS app crashes, not working, errors
Bookii iOS app network issues
Bookii on iOS has black/white screen

Bookii Android App Issues and Solutions

Bookii has errors/crashing/not working
Bookii server network connectivity issues
Bookii has black screen

Bookii iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Bookii app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Bookii app crashes or not working on Iphone (iOS):

Close and restart the Bookii app on iPhone
Update Bookii app to the Latest Version for iOS
Uninstall and reinstall Bookii iPhone app
Update your iPhone to the latest iOS version

Fix Bookii on iPhone unable to connect to server/internet connection issues::

To resolve Bookii network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Bookii black/white screen (blank screen) on iPhone:

Follow the Bookii iOS app troubleshooting guide Here →

Bookii Android App Issues and Solutions

Fix Bookii not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Bookii app issues:

Force Stop the Bookii App
1. On android, goto "Settings" » click Bookii app. » click "Force Stop".

Update Bookii to the latest version on PlayStore

Clear Bookii App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Bookii app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Bookii.

Fix Bookii unable to contact server/ Bookii internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Bookii » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Bookii » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Bookii on android.

Solve Bookii black/white screens issue on Android:

Follow the Bookii android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TESSLOFF VERLAG, developers of Bookii.

About this app

Die App ermöglicht das Abspielen von Videos und Weblinks auf dem Smartphone und Tablet. Anschließend können in der App Videos angesehen und Weblinks geöffnet werden. Einfach den Hörstift mit der Bluetooth-Funktions des Smartphones oder Tablet koppeln. Hinweis: Die App ist nur mit this app Hörstift nutzbar! Die App ist "kindersicher", denn sie spielt und öffnet ausschließlich Videos und Weblinks, die mit this app Produkten verknüpft sind, Käufe sind in der App nicht möglich.