EPIC app not working? crashes or has problems?

EPIC Status

Last Updated on 2023-09-18 by Nuno Fernandes

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Summary of EPIC Problems 😠👌🔥

- Inaccurate tide data in some locations

- Water temperature is off by more than 20 degrees in some locations

- Widget may not work for some users

- No widget available for Apple Watch

- Moon phases not included in the app

- Premium version not reliable enough for some users

Have a Problem with EPIC - Surf Report & Forecast? Report Issue

Common EPIC Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot EPIC app on iOS and Android devices. Solve all EPIC app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

EPIC iPhone Issues and Solutions

EPIC iOS app crashes, not working, errors
EPIC iOS app network issues
EPIC on iOS has black/white screen

EPIC Android App Issues and Solutions

EPIC has errors/crashing/not working
EPIC server network connectivity issues
EPIC has black screen

EPIC iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever EPIC app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix EPIC app crashes or not working on Iphone (iOS):

Close and restart the EPIC app on iPhone
Update EPIC app to the Latest Version for iOS
Uninstall and reinstall EPIC iPhone app
Update your iPhone to the latest iOS version

Fix EPIC on iPhone unable to connect to server/internet connection issues::

To resolve EPIC network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix EPIC black/white screen (blank screen) on iPhone:

Follow the EPIC iOS app troubleshooting guide Here →

EPIC Android App Issues and Solutions

Fix EPIC not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent EPIC app issues:

Force Stop the EPIC App
1. On android, goto "Settings" » click EPIC app. » click "Force Stop".

Update EPIC to the latest version on PlayStore

Clear EPIC App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "EPIC app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch EPIC.

Fix EPIC unable to contact server/ EPIC internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click EPIC » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got EPIC » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch EPIC on android.

Solve EPIC black/white screens issue on Android:

Follow the EPIC android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nuno Fernandes, developers of EPIC.

About this app

The surf report app that gives you simple, beautiful and easy to read surf forecasts. this app was carefully designed to provide access to the most important forecast information with the minimum user interaction. The this app widget allows to quickly check for today's conditions of your favourite spot from anywhere on your phone. - Frequent Data Refreshes: always get the latest, up-to-date forecast through the day. Forecast data comes from a range of sources, including NOAA Wavewatch 3, NOAA GFS, Météo-France, Deutscher Wetterdienst, UK MetOffice, FCOO, FMI, YR, SMHI, and others. You can see at a glance the most critical today's conditions right from the spot view and optionally get deeper into the details with a detailed forecast for the upcoming days. Define spot alerts and be notified when the surf conditions are this app! this app features a selection of well-known worldwide spots. Tidal predictions are based on a worldwide data set of tidal constituents and, in addition, tide station data is used for coastal regions. Built with love, by surfers, to surfers. - How is the current tide, and what time is the next one? Please provide us feedback on the features you would like to see in this app, for reporting issues, or just say hello! this app - Surf Forecast allows free usage of the application without charging, but with limited functionality.