Contact EPIC Support
Company Name: Nuno Fernandes
About: Simple, beautiful, and easy-to-read surf forecasts designed by surfers, for
surfers.
Epic Surf Report is the ultimate surf forecast app, crafted to give
you the most important surf conditions with minimal effort.
EPIC Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nuno Fernandes
Verified email ✔✔
E-Mail: support@surfline.com
Website: 🌍 Visit Surfline Website
Privacy Policy: http://www.surfline.com/privacy.cfm
Developer: Surfline/Wavetrak, Inc.
Privacy & Terms:
https://goepic.surf/Privacy-Policy.html
3 Most reported problems 😔💔
Widget doesn’t work
by NotSupposedTo
Unable to add the widget to Home Screen, only Today screen. Even then, it just says “Unable to load”. Looked through Settings and looked at Go Premium and neither mentions anything about the widget. I liked the clean interface thou. Onto the next one!
good app design. never updates the surf report
by 7utur3
the app looks great. but really only functions for tide report. wind is almost always off. water temp is accurate in only some areas (like santa teresa costa rica is good and socal is totally messed up). wave size is literally never correct for example. im at j bay SA right now and it says it’s 14ft. which is super off. the biggest sets are at around 6ft right now. also the j bay report is not specific? sidenote you have 1 report for an area that’s around a point. it would be nice to know if it’s only good at super tubes or at lower point. maybe split the area to two or 3 points and label them by the spot name? gotta keep using MSW until epic starts updating the surf forecasts and the app more frequently
Wildly inaccurate
by Mojo Surf Design
Love the UI and beautiful design of this app. It’s easy to see at a glance what’s going on. That would be great if the surf forecast info here were accurate or at least close. For example today Epic says that Huntington Beach is over 10 Ft. When it’s actually closer to 4 Ft. The report within app does not accurately reflect what surf height at beach will actually be. Its apparently 1 buoy readout, and not taking into account other factors. Would never pay for this unless they are going to give accurate report. Right now it’s a only serving as a tide and wind meter for me.
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