Contact EPIC Support
Published by Nuno Fernandes on 2023-09-18 About: The surf report app that gives you simple, beautiful and easy to read surf
forecasts.
Epic was carefully designed to provide access to the most important
forecast information with the minimum user interaction.
How to Contact EPIC Customer Service/Support
Listed below are our top recommendations on how to get in contact with EPIC - Surf Report & Forecast. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact EPIC - Surf Report & Forecast. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nuno Fernandes
13.64% Contact Match
Developer: Surfline/Wavetrak, Inc.
E-Mail: [email protected]
Website: Visit EPIC Website
Privacy & Terms:
https://goepic.surf/Privacy-Policy.html
https://goepic.surf/Terms-of-Use.html
Reported Issues: 3 Comments
By NotSupposedTo
Widget doesn’t work
Unable to add the widget to Home Screen, only Today screen. Even then, it just says “Unable to load”. Looked through Settings and looked at Go Premium and neither mentions anything about the widget. I liked the clean interface thou. Onto the next one!
By 7utur3
good app design. never updates the surf report
the app looks great. but really only functions for tide report. wind is almost always off. water temp is accurate in only some areas (like santa teresa costa rica is good and socal is totally messed up). wave size is literally never correct for example. im at j bay SA right now and it says it’s 14ft. which is super off. the biggest sets are at around 6ft right now. also the j bay report is not specific? sidenote you have 1 report for an area that’s around a point. it would be nice to know if it’s only good at super tubes or at lower point. maybe split the area to two or 3 points and label them by the spot name? gotta keep using MSW until epic starts updating the surf forecasts and the app more frequently
By Mojo Surf Design
Wildly inaccurate
Love the UI and beautiful design of this app. It’s easy to see at a glance what’s going on. That would be great if the surf forecast info here were accurate or at least close. For example today Epic says that Huntington Beach is over 10 Ft. When it’s actually closer to 4 Ft. The report within app does not accurately reflect what surf height at beach will actually be. Its apparently 1 buoy readout, and not taking into account other factors. Would never pay for this unless they are going to give accurate report. Right now it’s a only serving as a tide and wind meter for me.
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