StaffMate Reviews

StaffMate Reviews

Published by on 2019-04-18

🏷️ About: The StaffMate Online mobile app is designed to make work easier for employees. It provides all the necessary information at the fingertips of the user, from shift details to attire requirements, driving directions, and more. The app has a TODAY screen that displays all confirmed shifts for the day, an EVENTS screen that shows upcoming obligations and opportunities, a PROFILE screen that helps users stay connected to their opportunities, and a SETTINGS screen that allows users to customize their notification preferences.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
69.5%

🙄💅🫥 Neutral
18.2%

😎👌🔥 Positive experience
12.3%

~ from Justuseapp.com NLP analysis of 47 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

-Well working programed application that allows for smooth and efficient communication between coworkers

-Removes all the annoyances that comes with your typical day to day employment

-Convenient place to access all the features of StaffMate



Read 13 Customer Service Reviews 👿🤬😡😠💢😤

1.8 out of 5

Don’t Waste Your Time

2022-05-22

StaffMate has made everything related to my job harder. It doesn’t function like they advertise at all. I get logged out sporadically and can’t log back in because it won’t give me a keyboard, only a number pad. Time clock doesn’t work. Have to mark off unavailable days ONE AT A TIME, and you have to make three entries for each day off. Heaven forbid you have to mark out several weeks. Even one week takes forever. So annoying. I sure hope my employer goes back to the previous method of scheduling manually, as it certainly isn’t doing what was expected-it’s making everything harder instead of easier!

Cannot login

2022-06-23

I’m not sure if this issue solely applies to me. However I cannot move the onscreen keyboard to be able to press login after entering my information.

Worst app I’m forced to use.

2022-07-24

StaffMate is a joke! Every update makes it worst and with the recent update I can’t even clock in with out waiting almost 5 mins. You constantly get the infinite spinning circle even when an excellent cell phone reception. StaffMate crashes for no reason almost every time you try to use it then making at the log back in just to crash again. I don’t know who is developing StaffMate but they really need to go back to development school this company is a joke do not use them.

Push Notification

2022-08-25

It doesn’t let me turn on push notifications.

Staffmate

2022-09-26

Horrible service it glitches and doesn’t let me log in.

Redundant and pointless.

2022-10-27

Redundant, pointless app. Not helpful! No Calender View display showing events for the month?! (New) Messages aren’t appearing by date, shown in chronological order but show up at various points on list.
No way to filter the events shown- so only those that are relevant, pertaining to you are displayed. "Mute” option does nothing, non functioning. No point in using StaffMate when it’s Far Faster, easier and helpful with my browser, Safari.

Would rate 0 if possible

2022-11-28

StaffMate is terrible!
The capabilities and features that it does have are visually busy. It Lacks of design to help keep information organized.
Almost all of the information is sourced from the website app so you might just save money and use the website from your phone browser.
Lastly I’d say that I hate the fact that there is no option to sync my schedule with my phone calendar so I can merge my other extracurricular activities with my work schedule.
this app needs to invest on some serious designer and engineering updates.
I keep asking my boss to please switch to HotSchedules when possible since they have a MUCH MUCH better user experience.

Worst app service

2022-12-29

Literally has made getting a single shift a nightmare. I haven’t been able to pick up a single shift in three weeks and the one I was able to pick up today was it because it froze and began bugging out and signed me out. StaffMate nowhere near makes everything easier. I’m literally not getting paid this week because of this apps failure to be able to work properly. What’s worse is that there are no updates to StaffMate that would remotely show the developers cares enough to fix its problems.

Allow multiple log in

2023-01-30

Would have given 5 stars except that I work for 3 employers that use this app and I would love to have them all on one calendar

Great App!

2023-03-03

Everything I love about this app in one convenient place. Couldn’t ask for anything more!

Finally!

2023-04-01

Wow, about time someone made a well working programed application that allows for smooth and efficient communication between coworkers. StaffMate removes all the annoyances that comes with your typical day to day employment. I would highly recommend StaffMate to all who are looking to take there business to the next level!

Staffmate

2024-12-18

Horrible service it glitches and doesn’t let me log in.

Michael
2023-09-09

I recently started using the Staffmate app and I have to say, it's been a game-changer for our team. Our communication has never been better and the ability to clock staff in and out has made our lives so much easier. I can't thank Staffmate enough for creating such an innovative and user-friendly application. It's clear they're thinking outside the box and paving the way for the future of workforce management. I'm excited to see what they come up with next! Five stars all around.



Is StaffMate Safe? 🤗🙏


No. StaffMate does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 47 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.8/5 . Justuseapp Safety Score for StaffMate Is 15.1/100.


Is StaffMate Legit? 💯


No. StaffMate does not seem legit based on our analysis. This conclusion was arrived at by running over 47 StaffMate User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for StaffMate Is 37.3/100..


Is StaffMate not working? 🚨


StaffMate works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with StaffMate? Post a Review




Features

- TODAY screen: Displays all confirmed shifts for the day, shift times, driving directions, attire requirements, event documents, and employer contact information.

- EVENTS screen: Shows all upcoming obligations and opportunities, with different colors, icons, and filters to easily identify each shift status. Users can review, request, accept, decline, retract, and mute opportunities, and use the calendar to jump to any 30-day date range.

- PROFILE screen: Allows users to upload a current profile picture, update their user and contact information, maintain the accuracy of their emergency contact info, and manage their availability on the go.

- SETTINGS screen: Lets users customize their notification preferences for each of the 5 different types of notifications, based on their preferred contact methods. Users can take charge and set the rules on which notifications they want to receive.

  Customer Service/Support
Developer:
Joseph Veneman