Contact Malouf Base

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About: • Fresh design and layout for a completely new user experience • Modern user
interface makes it easier to navigate and explore the Malouf® Base app • Now
with Partner Control and Siri Shortcuts (iOS 12+ users only) • Compatible with
newer and older Structures™ base models (E450, M550, S750, E455, M555,
S755) • Updated screen settings include dark mode and auto adjust with
sunrise-sunset option • Set up and manag.


 
  2025-09-02

Malouf Base Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Malouf Base Website

Privacy Policy: https://www.maloufhome.com/malouf-base-privacy

Developer: CVB Inc.







3 Most reported problems 😔💔

3.3 out of 5

No longer works on Apple Watch after new update

2025-03-06

by CTS2006

I’m not able to use the Apple Watch version after updating to v3.5, 5 days ago. It keeps saying “Your iPhone is not responding. Open the app on your phone and try again”. It works just fine on my iPhone. I have the Apple Watch series 8. My phone and watch both have the latest iOS. I’m not sure it anyone else is having this issue.

Please upgrade your app

2025-03-07

by Sue Sue 61

When this app is working it's great. However it's way too easy to accidentally delete your entire bed set up by tapping on a bottom icon or swiping left. Also after using it for about 2 to 3 weeks suddenly it stops operating the bed. The only way to fix it is to delete the app and start over which is very frustrating! Come on developers fix it please!

Bluetooth connection

2025-03-08

by Goals Insight

I just purchased the M455 Malouf adjustable frame. The frame works great with the remote control that came with it.
I downloaded the app for my iPhone but it will not sync to my phone nor to my wife’s phone.
I don’t know it’s the app or the bed that is the problem.




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