Contact HOPR Transit Support
Company Name: CycleHop, LLC.
About: HOPR is a mobility suite connecting people with transit in an easy, fast, and affordable way. The
booking engine for all transit modes.
Headquarters: Miami Beach, Florida, United States.
HOPR Transit Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with HOPR Transit. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HOPR Transit. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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Get Pricing Info for HOPRContact HOPR! Or Contact Support
Need help using HOPR? Try their Help Center now!
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Read 3 Customer Service Reviews 😭😔💔
DO NOT USE - Trust the ratings
by Arrayclient
I have now tried every scooter/bike company in the area and this is BY FAR THE WORST. Trust the other poor reviews and pick another company. I’m begging you.
I wanted to try out these bikes instead of the scooters, hoping for a more controlled ride. These bikes are hard to use with terrible brakes (on all 4 that my family used). The “pause” button keeps charging you, and for one of us the bike got stuck locked while the app couldn’t unlock it. My bike’s chain kept skipping and I almost fell off going through an intersection. The handlebars were stiff and worst of all it was extremely expensive. $70 for four of us for a half hour due to extraneous charges. NEVER AGAIN.
Do not recommend
by Lamundo
Not sure why this is the only bike/scooter share in the area, wish there were others. No mater what, they will charge you the 30 day plan purchase, even if you select the 20 minute option. So resist the temptation to test this company out, you will be charged the full 30 day plan. I’m really hoping they don’t try to bate and switch with the monthly auto renewal. I’ve made sure that was not selected on my account but that totally seems like something this company would do. Bikes and scooters are also rarely at the location on the GPS. Recommend avoiding this ride share
Don’t bother
by Astone33
Horrible product -all bikes seems to be consistently damaged. Horrible billing - double charged me multiple times and charged me when a ride wouldn’t actually unlock. Horrible customer service - when I contacted them directly to let them know my bike was not functioning after riding 2 miles, they let me know there’s nothing they could do and that I would be charged for leaving the bicycle outside of their Hub. I highly recommend you don’t waste your time with this scam of a company
Have a Problem with HOPR Transit? Report Issue
Why should I report an Issue with HOPR Transit?
- Pulling issues faced by users like you is a good way to draw attention of HOPR Transit to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HOPR Transit customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HOPR Transit.
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