Contact Barracuda CloudGen Access Support

by Itarillë

The “100% Privacy Protection” is misleading albeit superfluous in correlation to zero-logging (I know it doesn’t state that, but 100% privacy protection would be as such); there’s a contradiction with their privacy policy, stating that Fyde does not collect personal information, nor store or sell it, though your privacy policy objects it: “We collect information about the mobile device you use to access our Services, including the hardware model, operating system and version. We also collect other information that your operating system may provide, such as mobile network information, carrier network information, gender, location (city/country/continent) and IP address.” etc.
I wish it held true to such privacy and encryption.

by Shadysgirl66

The app and its performance has decreased significantly. Many trackers and other obvious beacons,embeds and 3rd party redirects are getting through. I agree with another reviewer that if you go to list and try to block it shoots you back to the top and that is most aggravating and seems like an obvious block put in by Barracuda? Also of note when you block a domain now its not unusual to see that the next time you encounter it it has not been blocked (shows as GREEN) and when you open the line it says blocked inside! Ad blocking not as good either. What happened?? So Disappointing! I have had Barracuda/FYDE since it’s inception. It is simply the best for mobile protection. It updates itself and threats are apprehended every day. I know from experience when I block a connection Barracuda evaluates it promptly and adds it to the threat list for the whole community of users. They are on top of all types of threats daily, hourly, the way cyber intel MUST be. Great Success!! Keep up the outstanding work!

by Tmb1319

I recently signed up for CBS all access and when I try to stream tv episode I receive fatal error. I have found that I have to disconnect the VPN with Fyde in order to allow the streaming. And i have to do this each time I want to watch something. I have sent a message to support and have yet to receive a reply. Otherwise I do love Fyde. So please fix this.

I downloaded this because when I would go to news sites I kept getting those iPhone user pops up. And could not read the article. This has stopped them completely I even had a think pop up telling that adware blocker was preventing me from utilizing the site fully. This told me it was working. However and maybe it is new. When I have been pulling up websites in Edge and Safari I am getting those iPhone user pop ups. My guess is that they are new and just need to be added under the blocker. What info can I send to show you what I am getting to add it in your data base? This app is awesome.