Player GR app not working? crashes or has problems?

Player GR Status

Last Updated on 2018-05-09 by Am Mark

I have a problem with Player GR

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User reports:
No current problems

User reports 0

📋 4 Reported Issues:

Ak 2022-06-21

When I try to open it it’s just a black screen

Shantelle Barnes 2022-06-20

all of my player gr videos i try to download are “broken” and closing and opening the app like the instructions say, is doing nothing.

Billy Bob 2022-06-19

i cannot open player gr with wifi. it does open when i turn off the wifi, but when i turn the wifi back on to cache new videos, i get an error message

Johnna Janice W 2022-06-19

I cannot open my player gr

Showing 1-4 of 4 reported issues:

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Common Player GR Problems & Solutions. Troubleshooting Guide

Table of Contents:

Player GR iPhone Issues and Solutions

Player GR iOS app crashes, not working, errors
Player GR iOS app network issues
Player GR on iOS has black/white screen

Player GR Android App Issues and Solutions

Player GR has errors/crashing/not working
Player GR server network connectivity issues
Player GR has black screen

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Player GR iPhone Issues and Solutions

How to fix Player GR app crashes or not working on Iphone (iOS):

Close and restart the Player GR app on iPhone
Update Player GR app to the Latest Version for iOS
Uninstall and reinstall Player GR iPhone app
Update your iPhone to the latest iOS version

Fix Player GR on iPhone unable to connect to server/internet connection issues::

To resolve Player GR network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Player GR Android App Issues and Solutions

Fix Player GR not working on Android, crashes, errors or is unresponsive:

Force Stop the Player GR App
1. On android, goto Settings » Player GR » click [Force Stop]

Update Player GR to the latest version on PlayStore

Clear Player GR App Cache and Data:
1. On android, goto Settings » Apps » Player GR » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Player GR.

Fix Player GR unable to contact server/ Player GR internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Player GR » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Player GR » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Player GR