Contact Earny Support

by Ng768

I’ve had nothing but problems with Earny. I wrote them three times because they kept telling me card wasn’t linked, even though I had it linked it multiple times. I never got a solid response until I complained that the $50+ worth of rebates that said “claiming” in app were never claimed. Come to find out after reaching out again they couldn’t login to my card account. Why wasn’t I told this one of the THREE times I previously reached out? Ridiculous, and they did nothing to make up for the money I missed out on. Not only that, but I physically went into a target store myself and got a price rewind because a hair dryer I bought the previous week went on sale for $18 less. Target refunded me the difference, and then low and behold I got an email from Earny saying THEY got me $18 back and I’d be charged. LOL really? All because my card was linked and they saw I got a refund? Was Earny in the store with me? No. Did Earny do ANYTHING for me? No. But by all means, please charge me for doing nothing. That’s fraud, Earny. Nice try tho.

by Chitown Philosopher

Don’t get this app. Several weeks ago I downloaded the app and was charged a full subscription price of $20. Since then, I’ve received no benefit - in fact, it’s been a huge headache and a customer service NIGHTMARE. I used their Uber Eats promotion to order food. The promotion promised 5.3% cash back. It’s now been a month since that transaction and I’ve been following up with customer service almost daily to find out why I haven’t received the cash back. They continue to say that they are looking into it. I’ve asked for a refund of my subscription because they are NOT following through on their promised services and they’ve denied it. They’ve done absolutely nothing to hold up their end of the bargain and now I’ve lost $20 in the subscription fee, plus any cash back k could have gotten from SIGNIFICANTLY BETTER APPS like Dosh and Rakuten. Trust me on this, both of those apps are better. Do not download Earny!

by Lydiaxnc

I kept being charged by Earny, but didn't receive anything in the mail. So I reached out to their support team and found out all the claims Earny submitted for me had the wrong info. Earny gave me a website link and told me to go track down the lost checks myself. It’s like your accountant messed up your taxes, charged you anyways and gave your IRS’s website and told you to figure out yourself. Anyhow, since the tots of the checks was less than $30, I figured it wasn't worth the trouble, as long as Earny continues to work in the future. But NO, there's no more claims even when I noticed a significant drop in one of the items it's tracking. AND I was charged again by Earny even though there hasn't been any claims.

Honestly, I really wanted to like the service and when I started using it I told all my friends about it. Now I feel embarrassed telling them about this unreliable app that just kept charging me for services they never provided.