Dangerous Goods app not working? crashes or has problems?

Dangerous Goods Status

Last Updated on 2023-06-21 by Jose Ivan Palmer Garcia

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Common Dangerous Goods Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Dangerous Goods app on iOS and Android devices. Solve all Dangerous Goods app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Dangerous Goods iPhone Issues and Solutions

Dangerous Goods iOS app crashes, not working, errors
Dangerous Goods iOS app network issues
Dangerous Goods on iOS has black/white screen

Dangerous Goods Android App Issues and Solutions

Dangerous Goods has errors/crashing/not working
Dangerous Goods server network connectivity issues
Dangerous Goods has black screen

Dangerous Goods iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Dangerous Goods app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Dangerous Goods app crashes or not working on Iphone (iOS):

Close and restart the Dangerous Goods app on iPhone
Update Dangerous Goods app to the Latest Version for iOS
Uninstall and reinstall Dangerous Goods iPhone app
Update your iPhone to the latest iOS version

Fix Dangerous Goods on iPhone unable to connect to server/internet connection issues::

To resolve Dangerous Goods network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Dangerous Goods black/white screen (blank screen) on iPhone:

Follow the Dangerous Goods iOS app troubleshooting guide Here →

Dangerous Goods Android App Issues and Solutions

Fix Dangerous Goods not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Dangerous Goods app issues:

Force Stop the Dangerous Goods App
1. On android, goto "Settings" » click Dangerous Goods app. » click "Force Stop".

Update Dangerous Goods to the latest version on PlayStore

Clear Dangerous Goods App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Dangerous Goods app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Dangerous Goods.

Fix Dangerous Goods unable to contact server/ Dangerous Goods internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Dangerous Goods » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Dangerous Goods » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dangerous Goods on android.

Solve Dangerous Goods black/white screens issue on Android:

Follow the Dangerous Goods android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jose Ivan Palmer Garcia, developers of Dangerous Goods.

About this app

This application helps you in the identification of hazardous materials published in the ADR.