Mixin Messenger app not working? crashes or has problems?

Mixin Messenger Status

Last Updated on 2024-06-25 by Mixin Ltd

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Summary of Mixin Messenger Problems 😠👌🔥

- Value display issues with deposited coins

- Poor support response time

- Needs overhaul and improvement in user-friendliness

- Dark mode not easily accessible

Have a Problem with Mixin Messenger? Report Issue

Common Mixin Messenger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Mixin Messenger app on iOS and Android devices. Solve all Mixin Messenger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Mixin Messenger iPhone Issues and Solutions

Mixin Messenger iOS app crashes, not working, errors
Mixin Messenger iOS app network issues
Mixin Messenger on iOS has black/white screen

Mixin Messenger Android App Issues and Solutions

Mixin Messenger has errors/crashing/not working
Mixin Messenger server network connectivity issues
Mixin Messenger has black screen

Mixin Messenger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Mixin Messenger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Mixin Messenger app crashes or not working on Iphone (iOS):

Close and restart the Mixin Messenger app on iPhone
Update Mixin Messenger app to the Latest Version for iOS
Uninstall and reinstall Mixin Messenger iPhone app
Update your iPhone to the latest iOS version

Fix Mixin Messenger on iPhone unable to connect to server/internet connection issues::

To resolve Mixin Messenger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Mixin Messenger black/white screen (blank screen) on iPhone:

Follow the Mixin Messenger iOS app troubleshooting guide Here →

Mixin Messenger Android App Issues and Solutions

Fix Mixin Messenger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Mixin Messenger app issues:

Force Stop the Mixin Messenger App
1. On android, goto "Settings" » click Mixin Messenger app. » click "Force Stop".

Update Mixin Messenger to the latest version on PlayStore

Clear Mixin Messenger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Mixin Messenger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Mixin Messenger.

Fix Mixin Messenger unable to contact server/ Mixin Messenger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Mixin Messenger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Mixin Messenger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Mixin Messenger on android.

Solve Mixin Messenger black/white screens issue on Android:

Follow the Mixin Messenger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mixin Ltd, developers of Mixin Messenger.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Mixin Crypto Wallet Messenger Website

Privacy Policy: https://mixin.one/pages/privacy

Developer: Mixin Ltd

About this app

Mixin is a messenger with end-to-end encryption built on the Signal protocol. Besides its messaging features, Mixin supports wallet and transfer functionality for Bitcoin, Ethereum, EOS, Bitcoin Cash, Ethereum Classic, Ripple, Zcash, Dogocoin, Horizen, Stellar, BitShares, NEM, Dash, Cosmos, Namecoin, Nervos, Handshake, Grin, Filecoin, Tezos, Bytom, MobileCoin, Solana, Polkadot, Litecoin and Sia.