AyudaDesk app not working? crashes or has problems?

AyudaDesk Status

Last Updated on 2023-01-11 by AyudaDesk

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Common AyudaDesk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot AyudaDesk app on iOS and Android devices. Solve all AyudaDesk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

AyudaDesk iPhone Issues and Solutions

AyudaDesk iOS app crashes, not working, errors
AyudaDesk iOS app network issues
AyudaDesk on iOS has black/white screen

AyudaDesk Android App Issues and Solutions

AyudaDesk has errors/crashing/not working
AyudaDesk server network connectivity issues
AyudaDesk has black screen

AyudaDesk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever AyudaDesk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix AyudaDesk app crashes or not working on Iphone (iOS):

Close and restart the AyudaDesk app on iPhone
Update AyudaDesk app to the Latest Version for iOS
Uninstall and reinstall AyudaDesk iPhone app
Update your iPhone to the latest iOS version

Fix AyudaDesk on iPhone unable to connect to server/internet connection issues::

To resolve AyudaDesk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix AyudaDesk black/white screen (blank screen) on iPhone:

Follow the AyudaDesk iOS app troubleshooting guide Here →

AyudaDesk Android App Issues and Solutions

Fix AyudaDesk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent AyudaDesk app issues:

Force Stop the AyudaDesk App
1. On android, goto "Settings" » click AyudaDesk app. » click "Force Stop".

Update AyudaDesk to the latest version on PlayStore

Clear AyudaDesk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "AyudaDesk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch AyudaDesk.

Fix AyudaDesk unable to contact server/ AyudaDesk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click AyudaDesk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got AyudaDesk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch AyudaDesk on android.

Solve AyudaDesk black/white screens issue on Android:

Follow the AyudaDesk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at AyudaDesk, developers of AyudaDesk.

About this app

this app, a helpdesk system to provide support-on-the-go with a simple interface to manage group, team, agents, and clients' tickets.