Contact UKG Ready Support
Company Name: Kronos Incorporated
About: The UKG Ready™ mobile app (formerly known as Kronos Workforce Ready) connects
you anytime, anywhere to all your HR, payroll, talent, and time needs. With the
information you need at your fingertips, you can accomplish a variety of tasks
with ease when it’s most convenient for you, helping you succeed in your work
and balance your life.
UKG Ready Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: mobileapp@ukg.com
Website: 🌍 Visit UKG Ready Website
Privacy Policy: https://www.kronos.com/privacy-policy
Developer: Kronos Incorporated
Privacy & Terms:
https://community.kronos.com/s/wfr-mobile
7 Most reported problems 😔💔
Can not get my number or email to update
I got do a forgot password because it’s saying my username is wrong and it supposed to be my email now I can’t clock in or out and my password has expired but I don’t remember my old one so it won’t let me create one until I remove the old one
I got a new phone number and my account is under my old number how can I set up a new account with my new phone number
App doesn't load. Tried deleting and downloading again but didn't work. Can you fix it?
Broken app
by Architeuthisthegreat
This app is billed as a companion app. It fails to let me log in. Instead of one app to handle timekeeping you need to log into two app. The “pro” app works fine and is able to log in but the “ready” app fails to be ready for quickly accessing time keeping functions. Especially for something as critical as clocking in and out. Doubly so for states with labor laws that penalize for missed lunches and clocking out late for mandated breaks. Just combine the two apps. Logging into two apps to only need to use one is not conducive to efficient workflow or happiness of employees forced to use shoddy HR software.
One star because I’m repeatedly asked to review and it keeps logging me out of my account.
by Th3darklady
I’m giving this app a one star for 2 reason:
1. It is constantly reminding me to leave a review even though there is an option to not leave a review. Which I keep selecting. Get the point. I don’t want to leave a review. The only reason I am leaving is because I’m venting my anger.
2. It keeps randomly logging me out and When it’s time for me to clock out I have to remember the password. Which I don’t remember because I’m always logged in and I’m forced to change my password every 3 months. (An app like this doesn’t need to change a password every 3 months). When I tried to recover my password it automatically locked me out of my account. I waited 30 minutes to try again and still am locked out even when I try and do a password recovery.
I’ve never liked the app.
Auto Log off
by Black8Hat
I have this app to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing the app, so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using the app more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by the app. Or at least give us the option to change that. Please and thank you.
Have a Problem with UKG Ready? Report Issue
Why should I report an Issue with UKG Ready?
- Pulling issues faced by users like you is a good way to draw attention of UKG Ready to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a UKG Ready customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UKG Ready.
