Contact UKG Ready Support

by Black8Hat

I have this app to clock in and out for work. The issue that I have with it is that logging in is too annoying. First, there is no way that I’ve figured out to keep me logged in after closing the app, so I have to log in every single time if I want to clock in and that just wastes time and adds unnecessary steps. Secondly, it forces us to change passwords every month or so. I understand that we should change passwords regularly, however it is becoming more of a hindrance to constantly come up with new passwords so frequently. I know it’s a security issue, but it has made using the app more difficult and infuriating to deal with. It’s more concerned about people signing in than my bank is and I honestly don’t think people will care about my pay stubs as much as they would to get into my actual bank account. My point is, as far as logging off and changing passwords goes, those should be things the user does at their own time. Not something forced upon by the app. Or at least give us the option to change that. Please and thank you.

by Yellow Coat Dude

Cumbersome and generally there is a signal problem in bad weather from remote device use. Some of us actually live in the mountains, not near town.
The scheduling seemed to have disappeared on this account. Maybe it shows again later?
Maybe the employee is terminated and doesn’t know yet? If checklist shows complete on employee Kronos here, the office shows some unknown requirement on the checklist is yet undone. Somehow there seems to be a digital incoordination, which could erode trust or faith by an employee (not me I’m hanging in there and wish to help). Next season will be easier to onboard once the little glitches work out. But for now, this is not a popular way to get assignments nor conduct messages. Thank you for listening to your surveys, please.

by Fscotth1

I’m needing to approve timesheets and this app is horrible. It sorts by employee ID by default instead of last name...who does this??? The default should be last name.

Then, after pulling up a timesheet to review and edit, you cannot go back to your sorted list and have to start over again... one by one. I have 100 employees to review and this app will take me hours to do instead of the laptop which will take 20 minutes.

Why does the view default to the current month instead of current week? Why does it default to ID instead of last name? Why can’t you go back to your list after reviewing a timesheet instead of having to start over again? Why can’t companies hire competent programmers?