Jabra Sound+ app not working? crashes or has problems?

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41 User reports:
App has problems
 User reports 41

⚠️ Most reported problems ⚠️
Crashes
51.9%

Something else
21.2%

Not working
13.5%

Connection
7.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Jabra Sound+ Problems 🔥

- Left earpod stopped working after 2 months

- Buggy performance on iPhone when connected to two devices

- Sound+ App not recognizing Jabra Evolve2 65

📋 11 Reported Issues:

W
Walter 2023-10-04

I am pairing with Panacast 50 then after allowing location settings and enable bluetooth, the app suddenly crash and no longer opening. Tried uninstall/reinstall several times but same thing happens.

A
Alessandro Carrozza 2023-09-05

I am unable to connect my Jabra evolve2 85 to my sound+ app. But I am able to pair it via Bluetooth on my phone. Can someone help me please? Alessandro

W
William Mason 2023-07-24

Just bought the jabra elite 7 active. I set them up with the app earlier just tried going back on it now but its saying that i need to connect them even though they are on and working. Any ideas?

T
Theresa 2022-12-27

My 85t is paired with my phone, but when I try to connect it to the Jabra Sound+ it is just stuck on the Checking for Connection page. Nothing happens even after several minutes.

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T
Thomas H Nelson 2022-12-20

The app is not working. My phone is an LG V60 with I think Android 12 (perhaps 11). When I ran into problems I deleted the app and re-downloaded it. Then when I activate it, the screen comes up that says, "Do you have . . " and I press "Yes, connect now". The screen then goes blank (black) and nothing happens.

G
Gerald 2022-05-31

Please give a satisfaction why the Jabra sound app + disappeared from the play store since May 25 no news and customer complaints. Had to reinstall since left ear started a static and no sound.

V
Vilhelmina 2022-05-30

Used this app on iPhone , just switched to an Android phone and was hoping to bring my earphones with me. Won't be able to as the app is apparently no longer available for Android.

R
Rodrigo Cedillo 2022-05-29

La aplicación Jabra Sound+ no está disponible en ningún lugar. Al parecer este problema lleva meses sin resolverse. Un poco decepcionante cuando compras un producto Premium

K
Katie Best 2022-05-27

There is no Jabra Sound+ app in the Google Play Store, I've looked and only assist apps and when I Google it and try the link it says there's a problem. Is the app down? My husband just bought me a set of the Elite 85t & I would like to use them properly w/ all the options. Considering bringing them back and checking out a different brand if the problem doesn't get solved.

⚠️ Troubleshoot | Report Issue ⚠️
A
Anders 2022-05-25

I had the same problem, the App is not available on Google Play store. Very annoying when I need the app for the ear plugs to work. Had to downloaded the APK fil to my mobil to make them work

W
William 2022-05-24

Google does NOT have your app to download. Worked yesterday 5/23/22 Fix please or i will return the ear plugs

Showing 1-11 of 11 reported issues:

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Common Jabra Sound+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Jabra Sound+ iPhone Issues and Solutions

  2. Jabra Sound+ Android App Issues and Solutions


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Developer: Jabra by GN Audio




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