Jabra Sound+ app not working? crashes or has problems?

Jabra Sound+ Status

Published by on 2024-06-04

The Jabra Sound+ app is the perfect companion for your Jabra headphones –
adding extra features and enabling you to personalize the way you use your Jabra
headphones. Jabra Sound+ currently supports; - Jabra Elite 2, 3, 3 Active, 7
Pro, 7 Active, 45e, 45h, 65e, 65t, 75t, 85t, 85h, Active 45e, Active 65t, Active
75t - Jabra Evolve 65e, 65t - Jabra Evolve2 65, 75, 85 An app experience
that’s made for you Today we use our he.


I have a problem with Jabra Sound+

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problems reported in the last 24 hours

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Most reported problems


Reported Issues: 11 Comments

By Walter   11 months ago


I am pairing with Panacast 50 then after allowing location settings and enable bluetooth, the app suddenly crash and no longer opening. Tried uninstall/reinstall several times but same thing happens.

By Alessandro Carrozza   1 year ago


I am unable to connect my Jabra evolve2 85 to my sound+ app. But I am able to pair it via Bluetooth on my phone. Can someone help me please? Alessandro

By William Mason   1 year ago


Just bought the jabra elite 7 active. I set them up with the app earlier just tried going back on it now but its saying that i need to connect them even though they are on and working. Any ideas?

By Theresa   1 year ago


My 85t is paired with my phone, but when I try to connect it to the Jabra Sound+ it is just stuck on the Checking for Connection page. Nothing happens even after several minutes.

By Thomas H Nelson   1 year ago


The app is not working. My phone is an LG V60 with I think Android 12 (perhaps 11). When I ran into problems I deleted the app and re-downloaded it. Then when I activate it, the screen comes up that says, "Do you have . . " and I press "Yes, connect now". The screen then goes blank (black) and nothing happens.

By Gerald   2 years ago


Please give a satisfaction why the Jabra sound app + disappeared from the play store since May 25 no news and customer complaints. Had to reinstall since left ear started a static and no sound.

By Vilhelmina   2 years ago


Used this app on iPhone , just switched to an Android phone and was hoping to bring my earphones with me. Won't be able to as the app is apparently no longer available for Android.

By Rodrigo Cedillo   2 years ago


La aplicación Jabra Sound+ no está disponible en ningún lugar. Al parecer este problema lleva meses sin resolverse. Un poco decepcionante cuando compras un producto Premium

By Katie Best   2 years ago


There is no Jabra Sound+ app in the Google Play Store, I've looked and only assist apps and when I Google it and try the link it says there's a problem. Is the app down? My husband just bought me a set of the Elite 85t & I would like to use them properly w/ all the options. Considering bringing them back and checking out a different brand if the problem doesn't get solved.

By Anders   2 years ago


I had the same problem, the App is not available on Google Play store. Very annoying when I need the app for the ear plugs to work. Had to downloaded the APK fil to my mobil to make them work

By William   2 years ago


Google does NOT have your app to download. Worked yesterday 5/23/22 Fix please or i will return the ear plugs


Common dislikes about Jabra Sound+ app

- Left earpod stopped working after 2 months

- Buggy performance on iPhone when connected to two devices

- Sound+ App not recognizing Jabra Evolve2 65



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Common Jabra Sound+ Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at GN Audio AS, developers of Jabra Sound+.


95.65% Contact Match

Developer: Jabra by GN Audio

E-Mail: [email protected]

Website: Visit Jabra Sound+ Website

58.33% Contact Match

Developer: Jabra by GN Audio

E-Mail: [email protected]

Website: Visit Jabra by GN Audio Website



About this app

The Jabra Sound+ app is the perfect companion for your Jabra headphones – adding extra features and enabling you to personalize the way you use your Jabra headphones.  SmartSound analyzes your sound environment and automatically applies your personalized audio using Moments in Sound+.  Jabra Sound+ uses HealthKit to export your activity data to the Health app (Elite Active 65t only).  Track your activity progress (only available for the Jabra Elite Active 65t).  Today we use our headphones more than ever, and in very different environments – at work, on the train, working out, walking, driving, and more.  Adjust how much of the outside world you’d like to hear when using your headphones.  For this purpose, we created “Moments” – predefined configurations to suit different moments of your day.  Choose a predefined setting or fine-tune your audio using the 5-band equalizer.  With a single touch instantly access your phone’s voice assistant, directly from your headphones.  To perform optimally, your headset may need different settings activated for each of these situations.  All the Moments are customizable to cover your unique preferences, and with future updates.  With ANC (Active Noise Cancellation) you can reduce the amount of disruptive noise you hear from your surroundings.  Track your headphone’s battery status with a simple, visual indicator in JabraSound .  Modify your call settings to suit your preferences.  Customize your sound with the music equalizer.  Register your headphones using the Jabra Sound+ app to activate your 2-year warranty against damage from water and dust. ** Certain features, such as ANC, SmartSound and HearThrough are headphone dependent. 



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