PRISM Status

Last Updated on 2025-01-25 by NAVER Corp.

I have a problem with PRISM

Are you having issues? Select the issue you are having below and provide feedback to PRISM.

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⚠️ Most reported problems ⚠️

Not working

63.6%

Screen

27.3%

Crashes

9.1%

24 hour clock ⏰

Common PRISM Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve PRISM network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the PRISM App
1. On android, goto Settings » PRISM » click [Force Stop]

Clear PRISM App Cache and Data:
1. On android, goto Settings » Apps » PRISM » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PRISM.

On android, goto Settings » Apps or Manage Apps tab.
Click PRISM » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PRISM » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PRISM

Contact e-Mail: prismlive@navercorp.com

E-Mail: prismlive@navercorp.com

Website: 🌍 Visit PRISM Live Studio Website

Privacy Policy: https://prismlive.com/en_us/policy/privacy_content.html

Developer: NAVER Corp.

May 17, 2025, 02:25 AM
a user from Gadsden, United States reported problems with PRISM : Crashes
Mar 15, 2025, 11:41 PM
a user from Warrensburg, United States reported problems with PRISM : Not working
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