XSport Fitness Member App Reviews

A quality gym with lots of great services, staff and pricing but also some relevant problems with cleaning & repairs.
What it has going for it:
Inexpensive membership, lots of locations & easy 24-7 access. Variety of equipment,
Classes and variable workout spaces.
What it needs to improve:
Cleanliness, towel service and pool operations. During peak times the place gets dirty. Needs some Frequent, Deep cleaning more often. Towels run out a lot suggesting clubs need more towels. If theft is an issue then Xsport should require membership cards be exchanged for towels, just like resorts do. Non- operating Hot tub, endless pool and occasionally swim pool is broken. Yes, operating a pool & other water items requires knowledge, resources & trainer staff and Xsport should improve in all these areas.
By comparison
Some IL Xsport locations are large, well stocked, well lighted and ventilated (Niles, Arlington Hts, etc) while others are not (Libertyville, Chgo). The annoying disparity between facilities is disappointing and annoying. Mounting disappointment with my home location(Lbtyvl) is why I decided to terminate.

I joined XSport back in May. I had some difficulty coordinating with my first trainer our schedules were so out of sync. Val had Nikki take over my training sessions. I explained to Nikki I was trying to get in better shape for my daughters August 4th wedding and we went to work. When I began this recent weight loss journey I weighed in at 218. As of this morning I’m down to 195.
Thank you Nikki for pushing beyond what I though I could do

It is 2019 and basically every other gym at similar costs allows you to have your fab or barcode within XSportFitnessMemberApp itself. Everyone has a smartphone nowadays, and everyone always has it on them. There is no reason such a large gym like XSport cannot include this feature within their app. It is either pure laziness or they just don’t care, but the infrastructure is all here, JUST ADD THIS FEATURE so that people can choose whether to keep the plastic on their keys or use XSportFitnessMemberApp . Your employees tell people to use 3rd party free apps to add their fab to an app vs your own app. It’s nothing groundbreaking or new, please add this feature.

Doesn’t recognize your account and locks you out after a few attempts to login! It doesn’t let you unlock your account either! I can login just fine through the desktop. Lately though the desktop has been down as well, it won’t let you update your account information. I’m assuming it’s due to covid but I just received an email to update my account and non of the links work?! Please fix and make both user friendly!!

So a lot of reviews were saying that the login was never valid. I checked with the reps at the gym and you have to activate the account when they send you an email! The person that enrolled my membership sent me the email after she asked me to download XSportFitnessMemberApp :)

App doesn’t let you log in. Doesn’t let you create account. Doesn’t recognize email or send email request for activation.. Can’t get past log in screen. I can log in to my member account on the website but app either doesn’t recognize this info or requires new registration for app use. Requesting activation link is useless. Confirmation that email has been sent to activate account never gets sent even checked spam folder.

1. XSportFitnessMemberApp freezes frequently on iOS 11.3.1. Had to force quit it a few times just to restart it.

2. Had to leave my gym’s group chat because each time one of the member’s sends the admin a message, it sent me a Notification and an email. I didn’t recently join my gym’s group chat; it auto adds you to it upon signing up for XSportFitnessMemberApp .

3. It’d be nice if XSportFitnessMemberApp could replace the key tag for checking into the gym but it doesn’t. Or at least there’s no intuitive way of finding your key tag on XSportFitnessMemberApp .

XSportFitnessMemberApp will not let me login... for reference, I can successfully log into the website just fine, but no matter how many times I reset my password, change my email address, etc. XSportFitnessMemberApp will not let me log in. It always says something is wrong or I do not have an account.

How are you going to make an app a required step in the reservation process when it literally doesn’t work?

At first I was able to log in from XSportFitnessMemberApp , knowing I had an account. Then one day XSportFitnessMemberApp stopped working. Tried clicking “forgot password” and creating an account multiple times with no email being sent to the email on file. Logged into account on the website and it worked with no problem. Everyone I suggest logging into your accounts via website.

New app is great! Easy to use and set up. Helps me communicate with members, create and share my workouts, and hold each other accountable. The “challenges” make things fun and exciting, and s great way to motivate each other!

I like XSportFitnessMemberApp . I like the workouts and the ability to create your own. The workout section could use a few more filters so you can narrow down the exercises you are looking for.

App was working well when i first started to use it. Now it constantly crashes. When i open XSportFitnessMemberApp , it stays on a blank white screen and then crashes. Would be nice to get back into XSportFitnessMemberApp without it crashing.

XSportFitnessMemberApp really doesn’t do much, and if you log in without changing your notification settings immediately, you’ll be bombarded with useless messages that staff post online.

I figured that it would at least include a digital version of the membership tag so we could ditch the awful key tag, which is falling apart after several months, but it doesn’t even do that.

Had some issues when I first downloaded XSportFitnessMemberApp . Everything is running smoothly now great app to do workouts and nutritional meals.

I joined Xsport specifically for group classes. XSportFitnessMemberApp has a calendar feature that I was excited for, however there is nowhere on XSportFitnessMemberApp to see location specific schedules or add those to factor into your plan. If I wanted a weight loss/at home exercise app I would have downloaded one. Deleted XSportFitnessMemberApp .

Gym equipment is exceptional and well maintained. Not enough cleaners and younger crowd leaves the place continually littered. Steam and Sauna in good condition. Whirlpool has not worked in over 2 years and employees insist it will be fixed. Some of employees have said the company doesn’t want to spend the few thousand to repair even though they rake in new members.

I wish I’ve had XSportFitnessMemberApp long time ago
It benefits you in different ways for achieving your goals
Five stars are my rate to XSportFitnessMemberApp

This is a great app, for beginners or fitness Enthusiasts program design made easy... If used with a fitness professional it is an even greater tool when designing custom programs for desired goals!!! Enjoy

As most others are experiencing it seems...my login says it is incorrect on XSportFitnessMemberApp although it lets me login on the browser. Was looking forward to be able to track my workouts and such. You would think this would be resolved since I see reviews with this feedback from months ago

Attempted to access this twice, but no e-mail was sent. It’s been a few days. I checked both inbox and junk mail...nothing. This method is pointless. Just let people go to the gym without having to download a worthless app to RSVP. How many more stupid guidelines do we have to follow just to go to a gym to workout?

Amazed at the lack of an option to scan in using XSportFitnessMemberApp . The best I can do is take a photo of my key tag and use it if I don’t bring my keys. Even inferior gyms have this option; how much does it take to add it to an update?