A quality gym with lots of great services, staff and pricing but also some relevant problems with cleaning & repairs.
What it has going for it:
Inexpensive membership, lots of locations & easy 24-7 access. Variety of equipment,
Classes and variable workout spaces.
What it needs to improve:
Cleanliness, towel service and pool operations. During peak times the place gets dirty. Needs some Frequent, Deep cleaning more often. Towels run out a lot suggesting clubs need more towels. If theft is an issue then Xsport should require membership cards be exchanged for towels, just like resorts do. Non- operating Hot tub, endless pool and occasionally swim pool is broken. Yes, operating a pool & other water items requires knowledge, resources & trainer staff and Xsport should improve in all these areas.
By comparison
Some IL Xsport locations are large, well stocked, well lighted and ventilated (Niles, Arlington Hts, etc) while others are not (Libertyville, Chgo). The annoying disparity between facilities is disappointing and annoying. Mounting disappointment with my home location(Lbtyvl) is why I decided to terminate.