Rules of Survival app not working? crashes or has problems?

Rules of Survival Status

Last Updated on 2021-10-31 by NetEase Games

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App has problems

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⚠️ Most reported problems ⚠️

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Common Rules of Survival Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Rules of Survival app on iOS and Android devices. Solve all Rules of Survival app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Rules of Survival iPhone Issues and Solutions

Rules of Survival iOS app crashes, not working, errors
Rules of Survival iOS app network issues
Rules of Survival on iOS has black/white screen

Rules of Survival Android App Issues and Solutions

Rules of Survival has errors/crashing/not working
Rules of Survival server network connectivity issues
Rules of Survival has black screen

Rules of Survival iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Rules of Survival app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Rules of Survival app crashes or not working on Iphone (iOS):

Close and restart the Rules of Survival app on iPhone
Update Rules of Survival app to the Latest Version for iOS
Uninstall and reinstall Rules of Survival iPhone app
Update your iPhone to the latest iOS version

Fix Rules of Survival on iPhone unable to connect to server/internet connection issues::

To resolve Rules of Survival network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Rules of Survival black/white screen (blank screen) on iPhone:

Follow the Rules of Survival iOS app troubleshooting guide Here →

Rules of Survival Android App Issues and Solutions

Fix Rules of Survival not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Rules of Survival app issues:

Force Stop the Rules of Survival App
1. On android, goto "Settings" » click Rules of Survival app. » click "Force Stop".

Update Rules of Survival to the latest version on PlayStore

Clear Rules of Survival App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Rules of Survival app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Rules of Survival.

Fix Rules of Survival unable to contact server/ Rules of Survival internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Rules of Survival » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Rules of Survival » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rules of Survival on android.

Solve Rules of Survival black/white screens issue on Android:

Follow the Rules of Survival android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at NetEase Games, developers of Rules of Survival.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Last Island of Survival Website

Privacy Policy: http://game.yingxiong.com/h5/cc/protocol-en.html

Developer: HK Hero Entertainment Co., Limited

About this app

Welcome to the brand new RULES OF SURVIVAL arena, where the deathmatch has now been raised to a thrilling epic scale! You have never seen battlefields like this! - Super Buffs and Skills: Zombie Status, Infrared Scan, Super Body and more to be discovered! May we present you with a fully upgraded new 8x8 km map that allows 300 players to battle on a wide variety of terrains. Only one will survive! Time to experience a totally different and exhilarating battle royale! Try nerf this! This is a Battle Royale game now played by over 230 million people worldwide. So collect scattered weapons, arm yourself to the teeth, and wield your tactics like no other. Alert !!! Click “CS Center” in-game to contact us if you need help. The brand new mode Epic Clash is launched! You will re-write the RULES OF SURVIVAL! It is not just any survival game. Beware, your safe zone is shrinking! Contact us: gamerulesofsurvival@global. netease.