MCZ Maestro app not working? crashes or has problems?

MCZ Maestro Status

Last Updated on 2019-10-21 by MCZ GROUP S.P.A.

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583 User reports:
App has problems

User reports 583

⚠️ Most reported problems ⚠️

Not working

30.7%

29.5%

Connection

22.3%

Screen

9.6%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with MCZ Maestro? Report Issue

Common MCZ Maestro Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MCZ Maestro app on iOS and Android devices. Solve all MCZ Maestro app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MCZ Maestro iPhone Issues and Solutions

MCZ Maestro iOS app crashes, not working, errors
MCZ Maestro iOS app network issues
MCZ Maestro on iOS has black/white screen

MCZ Maestro Android App Issues and Solutions

MCZ Maestro has errors/crashing/not working
MCZ Maestro server network connectivity issues
MCZ Maestro has black screen

MCZ Maestro iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MCZ Maestro app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MCZ Maestro app crashes or not working on Iphone (iOS):

Close and restart the MCZ Maestro app on iPhone
Update MCZ Maestro app to the Latest Version for iOS
Uninstall and reinstall MCZ Maestro iPhone app
Update your iPhone to the latest iOS version

Fix MCZ Maestro on iPhone unable to connect to server/internet connection issues::

To resolve MCZ Maestro network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MCZ Maestro black/white screen (blank screen) on iPhone:

Follow the MCZ Maestro iOS app troubleshooting guide Here →

MCZ Maestro Android App Issues and Solutions

Fix MCZ Maestro not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MCZ Maestro app issues:

Force Stop the MCZ Maestro App
1. On android, goto "Settings" » click MCZ Maestro app. » click "Force Stop".

Update MCZ Maestro to the latest version on PlayStore

Clear MCZ Maestro App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MCZ Maestro app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MCZ Maestro.

Fix MCZ Maestro unable to contact server/ MCZ Maestro internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MCZ Maestro » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MCZ Maestro » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MCZ Maestro on android.

Solve MCZ Maestro black/white screens issue on Android:

Follow the MCZ Maestro android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MCZ GROUP S.P.A., developers of MCZ Maestro.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Maestro MCZ Website

Privacy Policy: https://www.mczgroup.com/en/mymczgroup/privacy/

Developer: MCZ Group SPA

100% Contact Match

Developer: MCZ Group SPA

E-Mail: [email protected]

Website: 🌍 Visit MCZ MAESTRO Website

54.55% Contact Match

Developer: MCZ Group SPA

E-Mail: [email protected]

Website: 🌍 Visit MCZ PRO Website

About this app

Tale tecnologia, basata su un software proprietario progettato e sviluppato per ottimizzare il funzionamento dei nostri prodotti, permette di connettere la stufa al proprio smartphone consentendo il controllo del prodotto attraverso la connessione internet. Attraverso questa APP è possibile gestire integralmente il proprio prodotto, comodamente seduti sul proprio divano oppure fuori dall'ambiente domestico (se coperti da rete dati). Questa applicazione può essere utilizzata su tutte le stufe di nuova generazione MCZ che riportano la tecnologia MAESTRO (vedi logo sul prodotto o sul manuale di uso). Grazie a tale APP, risulterà facile eseguire operazioni semplici come quelle della gestione della temperatura della propria casa e/o della potenza della stufa oppure verificare lo stato di funzionamento del prodotto e programmare accensioni e spegnimenti attraverso il cronotermostato interno.