Trulieve app not working? crashes or has problems?

Trulieve Status

Published by Tool Studios

Become a Truliever with the official Trulieve app. You can browse products to
fill your medical marijuana order, find a dispensary near you, rate our
products, track your Truliever points and find a doctor.

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Are you having issues? Select the issue you are having below and provide feedback to Trulieve.

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Most reported problems

Reported Issues: 1 Comments

By Scott ungerer 1 year ago

Site buttons to shop are frozen, doesn’t send me anywhere

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Common Trulieve Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Trulieve app on iOS and Android devices. Solve all Trulieve app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Trulieve iPhone Issues and Solutions

Trulieve iOS app crashes, not working, errors
Trulieve iOS app network issues
Trulieve on iOS has black/white screen

Trulieve Android App Issues and Solutions

Trulieve has errors/crashing/not working
Trulieve server network connectivity issues
Trulieve has black screen

Trulieve iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Trulieve app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Trulieve app crashes or not working on Iphone (iOS):

Close and restart the Trulieve app on iPhone
Update Trulieve app to the Latest Version for iOS
Uninstall and reinstall Trulieve iPhone app
Update your iPhone to the latest iOS version

Fix Trulieve on iPhone unable to connect to server/internet connection issues::

To resolve Trulieve network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Trulieve black/white screen (blank screen) on iPhone:

Follow the Trulieve iOS app troubleshooting guide Here →

Trulieve Android App Issues and Solutions

Fix Trulieve not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Trulieve app issues:

Force Stop the Trulieve App
1. On android, goto "Settings" » click Trulieve app. » click "Force Stop".

Update Trulieve to the latest version on PlayStore

Clear Trulieve App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Trulieve app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Trulieve.

Fix Trulieve unable to contact server/ Trulieve internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Trulieve » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Trulieve » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Trulieve on android.

Solve Trulieve black/white screens issue on Android:

Follow the Trulieve android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tool Studios, developers of Trulieve.

28.57% Contact Match

Developer: Leafly Holdings, Inc

E-Mail: [email protected]

Website: Visit Trulieve Website

About this app

You can browse products to fill your medical marijuana order, find a dispensary near you, rate our products, track your Truliever points and find a doctor. this app has dispensaries around the state. If you don’t have a doctor to qualify you to use medical marijuana, our easy-to-use doctor locator will help you find one. Use the interactive map to find the doctor nearest you. Become a part of our customer loyalty program, Trulievers, and earn one point for every dollar spent. Check out the map to find the one nearest you and stay up to date on new locations. Browse through our extensive product line and then visit us on line at this app. com to schedule your pick-up or delver. Keep track of your Trulievers points in real time! Review this app products and build your favorites (or not so favorite) list. After 500 points, you receive 10% off your next order. Become a Truliever with the official this app app. You can contact the doctor’s office right from the this app app. These reviews will not be shared publicly. Terms and conditions apply. View at app. com/terms.