DIGIPASS Status

Last Updated on 2020-06-29 by Fiserv, Inc

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Most reported problems

57.1%

Not working

42.9%

Common DIGIPASS Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve DIGIPASS network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the DIGIPASS App
1. On android, goto Settings » DIGIPASS » click [Force Stop]

Clear DIGIPASS App Cache and Data:
1. On android, goto Settings » Apps » DIGIPASS » Storage » click [Clear Data] option. This clears both data and cache.
2. restart DIGIPASS.

On android, goto Settings » Apps or Manage Apps tab.
Click DIGIPASS » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto DIGIPASS » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch DIGIPASS

E-Mail: [email protected]

Website: 🌍 Visit DIGIPASS Website

Privacy Policy: https://www.fiserv.com/en/about-fiserv/privacy-notice.html

Developer: Fiserv Pvt. Ltd.

Nov 01, 2025, 10:34 AM
a Windows user from Lille, France reported problems with DIGIPASS : Login
Aug 19, 2025, 02:18 PM
a Windows user from Clermont, France reported problems with DIGIPASS : Login
Jun 26, 2025, 07:35 PM
a Windows user from Zurich, Switzerland reported problems with DIGIPASS : Not working
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