Fresha Status

Published by Surge Ventures Inc. on 2024-08-14

With 700 million+ appointments booked to date, 100,000 businesses registered and
over 450,000 stylists and professionals to choose from, Fresha is the simplest,
most reliable way to book salon, beauty, hair, health and wellness appointments
near you. FIND & BOOK APPOINTMENTS Book a haircut, massage or wax, discover
beauty and spa treatments or even book an appointment for a new tattoo.

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Common Fresha Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Fresha app on iOS and Android devices. Solve all Fresha app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Fresha iPhone Issues and Solutions

Fresha iOS app crashes, not working, errors
Fresha iOS app network issues
Fresha on iOS has black/white screen

Fresha Android App Issues and Solutions

Fresha has errors/crashing/not working
Fresha server network connectivity issues
Fresha has black screen

Fresha iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Fresha app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Fresha app crashes or not working on Iphone (iOS):

Close and restart the Fresha app on iPhone
Update Fresha app to the Latest Version for iOS
Uninstall and reinstall Fresha iPhone app
Update your iPhone to the latest iOS version

Fix Fresha on iPhone unable to connect to server/internet connection issues::

To resolve Fresha network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Fresha black/white screen (blank screen) on iPhone:

Follow the Fresha iOS app troubleshooting guide Here →

Fresha Android App Issues and Solutions

Fix Fresha not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Fresha app issues:

Force Stop the Fresha App
1. On android, goto "Settings" » click Fresha app. » click "Force Stop".

Update Fresha to the latest version on PlayStore

Clear Fresha App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Fresha app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Fresha.

Fix Fresha unable to contact server/ Fresha internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Fresha » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Fresha » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Fresha on android.

Solve Fresha black/white screens issue on Android:

Follow the Fresha android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Surge Ventures Inc., developers of Fresha.

100% Contact Match

Developer: Fresha.com

E-Mail: [email protected]

Website: Visit Fresha Website

100% Contact Match

Developer: Fresha.com

E-Mail: [email protected]

Website: Visit Fresha.com Website

About this app

With 700 million+ appointments booked to date, 100,000 businesses registered and over 450,000 stylists and professionals to choose from, this app is the simplest, most reliable way to book salon, beauty, hair, health and wellness appointments near you. So whether you’re looking for a stylish new haircut, a salon for last-minute nails or to treat yourself to a relaxing massage, you can find the right appointment anywhere, anytime. Book a haircut, massage or wax, discover beauty and spa treatments or even book an appointment for a new tattoo. Available across the USA in New York, Chicago, Los Angeles, Las Vegas, Houston, Miami, Jacksonville, San Antonio, Dallas and Denver and elsewhere across Canada, United Kingdom, Australia, New Zealand and South Africa.