Contact myTNB Support
Company Name: Tenaga Nasional
About: Welcome to the new myTNB app. Track your energy consumption, pay bills at your
fingertips and explore exclusive in-app features - it's never been easier.
myTNB Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Tenaga Nasional
Verified email ✔✔
E-Mail: tnbcareline@tnb.com.my
Website: 🌍 Visit myTNB Website
Privacy Policy: https://www.tnb.com.my/terms-policy/personal-data-protection-policy-pdpa
Developer: Tenaga Nasional
3 Most reported problems 😔💔
Version 3.4.7 Not Working
by Real_Ben10
It keeps giving me the same error saying “no internet connections”, although I am clearly connected to the internet. I have removed the app, clear cache and reinstall. Still the same error.
Useless app
by Kalbana
Website doesn’t work, App also doesn’t work. Same like the way your staff work!! How to pay and manage our bills if we are overseas?!!
Useless
by HSBCMobileUser
Very slow to load and can no longer see my balances or pay outstanding bill. This app used to be good. Now useless sadly.
Have a Problem with myTNB? Report Issue
Why should I report an Issue with myTNB?
- Pulling issues faced by users like you is a good way to draw attention of myTNB to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a myTNB customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using myTNB.
