Just Connect app not working? crashes or has problems?

Just Connect Status

Last Updated on 2023-07-18 by Just Software AG

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Common Just Connect Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Just Connect app on iOS and Android devices. Solve all Just Connect app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Just Connect iPhone Issues and Solutions

Just Connect iOS app crashes, not working, errors
Just Connect iOS app network issues
Just Connect on iOS has black/white screen

Just Connect Android App Issues and Solutions

Just Connect has errors/crashing/not working
Just Connect server network connectivity issues
Just Connect has black screen

Just Connect iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Just Connect app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Just Connect app crashes or not working on Iphone (iOS):

Close and restart the Just Connect app on iPhone
Update Just Connect app to the Latest Version for iOS
Uninstall and reinstall Just Connect iPhone app
Update your iPhone to the latest iOS version

Fix Just Connect on iPhone unable to connect to server/internet connection issues::

To resolve Just Connect network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Just Connect black/white screen (blank screen) on iPhone:

Follow the Just Connect iOS app troubleshooting guide Here →

Just Connect Android App Issues and Solutions

Fix Just Connect not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Just Connect app issues:

Force Stop the Just Connect App
1. On android, goto "Settings" » click Just Connect app. » click "Force Stop".

Update Just Connect to the latest version on PlayStore

Clear Just Connect App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Just Connect app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Just Connect.

Fix Just Connect unable to contact server/ Just Connect internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Just Connect » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Just Connect » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Just Connect on android.

Solve Just Connect black/white screens issue on Android:

Follow the Just Connect android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Just Software AG, developers of Just Connect.

About this app

Just Connect is made with love in every single detail: chatting with it feels great. Just Connect is the wonderful chat app from Just Social. We will continuously add new features over the next weeks and months. You will love them. Your team communication app. Made in St. Pauli with love, sweat and tears. It enables fast and simple communication with your team. Using Just Connect requires a Just Social account (cloud or enterprise version 11. 4. 6 or higher).