Rightway Healthcare Reviews

Rightway Healthcare Reviews

Published by on 2024-10-21

🏷️ About: Rightway is a healthcare application that connects users with a live, clinical health guide who helps them find the highest-quality healthcare at the best price. The app empowers users with the tools, information, and experienced guidance to simplify their healthcare experience and get the most value out of their healthcare benefits.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
71.0%

🙄💅🫥 Neutral
14.9%

😎👌🔥 Positive experience
14.1%

~ from Justuseapp.com NLP analysis of 82 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Rightway provides excellent customer service and support for all healthcare needs.

- The app is easy to use and user-friendly, making it easy to navigate and find healthcare solutions.

- The app offers access to real people who are willing to go above and beyond to help with healthcare needs.

- Rightway helps users find top-rated providers for their healthcare concerns.

- The app is helpful for those who are new to the American healthcare system or have difficulty navigating it.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.1 out of 5

Setup Circle

2022-05-21

I keep trying to create an account and I keep going in circles because it says the account does not yet have a password but when I go into add a password RightwayHealthcare does not let me scroll down in order to input my password twice. One time it said it submitted and I tried to login through RightwayHealthcare and it said there was no password created for the account. I’ve been working at it for about a half an hour and I’m beyond frustrated. Multiple emails and then RightwayHealthcare screen doesn’t even show all the info as to why it’s not being accepted.

Not fully polished

2022-06-22

On a page you go to when you’re having trouble registering with RightwayHealthcare , the on-screen keyboard covers up the bottom part of the page that includes the “submit” button. The on-screen keyboard includes a “next” button that one would expect to submit the form. I kept pressing it or changing how I filled out the form trying to make it work. It was only after I _accidentally_ tapped a blank part of the screen that the keyboard disappeared and I saw the “submit” button. Not a good first impression.

Best service and support I’ve ever received

2022-07-23

The health industry is a beast and ridiculously challenging to navigate. Full of scheduling, calling, voicemails, dealing with pharmacists, insurance, and doctors offices. I rarely leave reviews but for me, the biggest bottleneck of healthcare is the logistical nightmare. I have been using Rightway for over a year for everything from finding a new chiropractor and wisdom tooth removal to medication management. I’ve NEVER received such white globe service. I give them context for what I need and they do EVERYTHING else (booking, finances, etc.). They responded on Christmas, New Years, etc. to make sure I was taken care of. Thank you to the care team for keeping me healthy and protecting my life in some instances. It’s hard to summarize my appreciation.

Amazing service

2022-08-24

Amazing service , super helpful with assisting in finding providers near you and helping you schedule appointments. Any questions you have regarding your insurance benefits like deductible and copayments , they are great with helping in this as well. Love it

Love this app!

2022-09-25

Rightway found me a new doctor in my area that took my insurance and got my appointment booked. My health guide was helpful and responsive. Love that my company supports this.

Great Easy to Use App and Service

2022-10-26

Healthcare is complex and having one user friendly place to go that clears all the muck is exactly what Rightway does for me! I love RightwayHealthcare.

Amazing service that helped me save money!!

2022-11-27

I had been trying to resolve a billing issue from a surgery I had last year, and my carrier wouldn’t listen to me. I reached out to Rightway and they fixed the problem in 2 days!! Plus they explained everything every step of the way— incredible customer service.

Made finding a doc easy

2022-12-28

Used this to find a new doc, pretty easy and appreciated follow up from them. Plan to use again.

Very Helpful!

2023-01-29

RightwayHealthcare itself was very easy to interact with, and the services were great overall. They helped me find a doctor who actually accepts my plan and even scheduled my appointment for me.

Love the new app

2023-03-02

I was pleasantly surprised when I logged in and saw the new mobile design. Modern, sleek, and sooo easy to use. Keep it up Rightway and thank you for all you do for my family and I.

Easy doctors

2023-03-31

Rightway helped me find a new doctor super quickly. That doctor referred me to a specialist, and they helped me find one too. Amazing service!!! I love how easy they make it to find and choose a doctor

Great app!

2023-05-02

Very easy to use. Can easily chat with live person with the tap of a few buttons! Love this service and app!

New in town and grateful

2023-06-02

I am an immigrant and new to the American healthcare system, so having access to Rightway has been priceless. Rightway has helped me find great affordable care and get money back on erroneous bill claims. Forever grateful, thank you!

Health guides are very helpful

2023-07-04

I needed help with a complicated, and very personal, healthcare issue. The navigation team was responsive, polite, and got me a timely appointment with a great specialist in my neighborhood. I would recommend RightwayHealthcare and service to my friends and family.

Absolutely love this app!

2023-08-04

Rightway helped me find a top rated provider for a health concern I had. My health guide was patient and thorough. My clinical and health guide followed up with me to make sure I received the care I needed after my appointment. This service is top notch! I wish I used them sooner! 😍

Exactly what we need

2023-09-05

Having such easy access to what we need for our health is necessary during a pandemic like this. I just didn’t know it could be this easy. Great app; straightforward, easy to use and user friendly

High value for finding doctors

2023-10-07

I rarely need to go to a doctor, so I never know what to do when I actually need to. For me this was super helpful because they were able to guide me to a solution that was relatively easy and budget friendly.

N/A

2023-11-07

RightwayHealthcare along with the service is amazing. You have the ability to connect with real people and have an entire staff willing and ready to go above and beyond for you and your healthcare needs. RightwayHealthcare makes it easy to navigate and super user friendly.

I wish I knew this app earlier

2023-12-09

I wish I knew RightwayHealthcare earlier so I didn’t have to spend so much time figuring out what my co-pay would be and worrying about the billls. RightwayHealthcare is very easy to use and their service is excellent! They helped me find a good doctor, booked an appointment, and helped me to understand my bills!

Great help & easy to use!

2024-01-09

RightwayHealthcare itself is so fun and easy to use! I was able to find a great doctor in my area in a reasonable amount of time. It’s a relief to know that easy solutions to my healthcare issues are just a tap away.

MONTSE RUSHAKOFF
2022-07-11

I HAVE A JACKIE O'NEAL WITH RIGHTWAY HEALTH DOING INTERVIEW VIA TELEGRAM AND SENDING ME A CHECK FOR MY EQUIPMENT. THIS ALL SOUNDS TOO GOOD TO BE TRUE. IS THIS LEGIT?



Is Rightway Healthcare Safe? 🤗🙏


No. Rightway Healthcare does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 82 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.1/5 . Justuseapp Safety Score for Rightway Healthcare Is 16.5/100.


Is Rightway Healthcare Legit? 💯


No. Rightway Healthcare does not seem legit based on our analysis. This conclusion was arrived at by running over 82 Rightway Healthcare User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rightway Healthcare Is 34/100..


Is Rightway Healthcare not working? 🚨


Rightway Healthcare works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Rightway Healthcare? Post a Review




Features

- Live, clinical health guide: The app connects users with a live, clinical health guide who can help them navigate every part of their healthcare journey.

- Find top-rated in-network doctors: The health guide can find users a top-rated in-network doctor and make their appointment at a convenient time.

- Assess symptoms: The health guide can assess users' symptoms and figure out the best next steps, like going to an urgent care or an emergency room.

- Upfront pricing: The health guide can provide upfront pricing for medical visits and pharmacy needs before users see a provider, get a service, or fill a prescription.

- Dispute bills: If users receive an unexpected bill, they can send it to Rightway and their health guide will explain the charges. If something looks wrong, the health guide will dispute it on their behalf.

- Access insurance card: Users can access their insurance card through the app.

- Understand healthcare benefits: The app helps users understand all of their healthcare and wellness benefits.

- View prescription medications: Users can view their prescription medications through the app.

- Easy and free: Connecting with a Rightway health guide is easy and free, so users can get the simplest, best care without overpaying.

  Customer Service/Support
Developer:
Rightway Healthcare, Inc.