Media Converter app not working? crashes or has problems?

Media Converter Status

Last Updated on 2024-09-27 by Junjie Ruan

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Summary of Media Converter Problems 😠👌🔥

- Ads hide the x button in places where it makes it impossible to exit out of them

- Does not natively support Apple devices

- App crashes and does not convert movie

- Followed instructions but it does not work

- Various messages with terminology user does not understand

Have a Problem with Media Converter - video to mp3? Report Issue

Common Media Converter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Media Converter app on iOS and Android devices. Solve all Media Converter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Media Converter iPhone Issues and Solutions

Media Converter iOS app crashes, not working, errors
Media Converter iOS app network issues
Media Converter on iOS has black/white screen

Media Converter Android App Issues and Solutions

Media Converter has errors/crashing/not working
Media Converter server network connectivity issues
Media Converter has black screen

Media Converter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Media Converter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Media Converter app crashes or not working on Iphone (iOS):

Close and restart the Media Converter app on iPhone
Update Media Converter app to the Latest Version for iOS
Uninstall and reinstall Media Converter iPhone app
Update your iPhone to the latest iOS version

Fix Media Converter on iPhone unable to connect to server/internet connection issues::

To resolve Media Converter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Media Converter black/white screen (blank screen) on iPhone:

Follow the Media Converter iOS app troubleshooting guide Here →

Media Converter Android App Issues and Solutions

Fix Media Converter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Media Converter app issues:

Force Stop the Media Converter App
1. On android, goto "Settings" » click Media Converter app. » click "Force Stop".

Update Media Converter to the latest version on PlayStore

Clear Media Converter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Media Converter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Media Converter.

Fix Media Converter unable to contact server/ Media Converter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Media Converter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Media Converter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Media Converter on android.

Solve Media Converter black/white screens issue on Android:

Follow the Media Converter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Junjie Ruan, developers of Media Converter.