Video Converter app not working? crashes or has problems?

Video Converter Status

Last Updated on 2023-12-04 by Junjie Ruan

I have a problem with Video Converter

Are you having issues? Select the issue you are having below and provide feedback to Video Converter.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Video Converter Problems 😠👌🔥

- The app made the user's video blurry after removing the watermark, which is not desirable.

- The app took too long to open and took 3 minutes to convert a 40-second edit.

- The part of the video where the watermark was removed was blurry and noticeable.

Have a Problem with Video Converter - mp4 to mp3? Report Issue

Common Video Converter Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Video Converter app on iOS and Android devices. Solve all Video Converter app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Video Converter iPhone Issues and Solutions

Video Converter iOS app crashes, not working, errors
Video Converter iOS app network issues
Video Converter on iOS has black/white screen

Video Converter Android App Issues and Solutions

Video Converter has errors/crashing/not working
Video Converter server network connectivity issues
Video Converter has black screen

Video Converter iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Video Converter app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Video Converter app crashes or not working on Iphone (iOS):

Close and restart the Video Converter app on iPhone
Update Video Converter app to the Latest Version for iOS
Uninstall and reinstall Video Converter iPhone app
Update your iPhone to the latest iOS version

Fix Video Converter on iPhone unable to connect to server/internet connection issues::

To resolve Video Converter network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Video Converter black/white screen (blank screen) on iPhone:

Follow the Video Converter iOS app troubleshooting guide Here →

Video Converter Android App Issues and Solutions

Fix Video Converter not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Video Converter app issues:

Force Stop the Video Converter App
1. On android, goto "Settings" » click Video Converter app. » click "Force Stop".

Update Video Converter to the latest version on PlayStore

Clear Video Converter App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Video Converter app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Video Converter.

Fix Video Converter unable to contact server/ Video Converter internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Video Converter » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Video Converter » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Video Converter on android.

Solve Video Converter black/white screens issue on Android:

Follow the Video Converter android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Junjie Ruan, developers of Video Converter.

About this app

Video Converter, can convert audio, video and media files in various formats. Extract audio files from the video and save them in the phone. 2) Add watermark: add emoticons, stickers, text to the video.