亦云RDP app not working? crashes or has problems?

亦云RDP Status

Last Updated on 2017-12-23 by 亦云

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Common 亦云RDP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot 亦云RDP app on iOS and Android devices. Solve all 亦云RDP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

亦云RDP iPhone Issues and Solutions

亦云RDP iOS app crashes, not working, errors
亦云RDP iOS app network issues
亦云RDP on iOS has black/white screen

亦云RDP Android App Issues and Solutions

亦云RDP has errors/crashing/not working
亦云RDP server network connectivity issues
亦云RDP has black screen

亦云RDP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever 亦云RDP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix 亦云RDP app crashes or not working on Iphone (iOS):

Close and restart the 亦云RDP app on iPhone
Update 亦云RDP app to the Latest Version for iOS
Uninstall and reinstall 亦云RDP iPhone app
Update your iPhone to the latest iOS version

Fix 亦云RDP on iPhone unable to connect to server/internet connection issues::

To resolve 亦云RDP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix 亦云RDP black/white screen (blank screen) on iPhone:

Follow the 亦云RDP iOS app troubleshooting guide Here →

亦云RDP Android App Issues and Solutions

Fix 亦云RDP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent 亦云RDP app issues:

Force Stop the 亦云RDP App
1. On android, goto "Settings" » click 亦云RDP app. » click "Force Stop".

Update 亦云RDP to the latest version on PlayStore

Clear 亦云RDP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "亦云RDP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch 亦云RDP.

Fix 亦云RDP unable to contact server/ 亦云RDP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click 亦云RDP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got 亦云RDP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch 亦云RDP on android.

Solve 亦云RDP black/white screens issue on Android:

Follow the 亦云RDP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 亦云, developers of 亦云RDP.

About this app

"this app" 是由 "亦云小慧"的远程桌面功能, 单独形成的app,主要为"亦云小慧"的云桌面提供远程服务.