Tobakko app not working? crashes or has problems?

Tobakko Status

Last Updated on 2023-10-20 by Steve ROBERT

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Common Tobakko Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Tobakko app on iOS and Android devices. Solve all Tobakko app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Tobakko iPhone Issues and Solutions

Tobakko iOS app crashes, not working, errors
Tobakko iOS app network issues
Tobakko on iOS has black/white screen

Tobakko Android App Issues and Solutions

Tobakko has errors/crashing/not working
Tobakko server network connectivity issues
Tobakko has black screen

Tobakko iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Tobakko app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Tobakko app crashes or not working on Iphone (iOS):

Close and restart the Tobakko app on iPhone
Update Tobakko app to the Latest Version for iOS
Uninstall and reinstall Tobakko iPhone app
Update your iPhone to the latest iOS version

Fix Tobakko on iPhone unable to connect to server/internet connection issues::

To resolve Tobakko network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Tobakko black/white screen (blank screen) on iPhone:

Follow the Tobakko iOS app troubleshooting guide Here →

Tobakko Android App Issues and Solutions

Fix Tobakko not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Tobakko app issues:

Force Stop the Tobakko App
1. On android, goto "Settings" » click Tobakko app. » click "Force Stop".

Update Tobakko to the latest version on PlayStore

Clear Tobakko App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Tobakko app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Tobakko.

Fix Tobakko unable to contact server/ Tobakko internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Tobakko » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Tobakko » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Tobakko on android.

Solve Tobakko black/white screens issue on Android:

Follow the Tobakko android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Steve ROBERT, developers of Tobakko.

About this app

Give your information and Tobakko calculates automaticaly the life expectancy and money saved, the amount of non-smoked cigarettes and plenty of other information. Quit smoking, follow your progress in real time and stay motivated is now possible thanks to this app. app! Share your acheived goals with your friends to strenghten your motivation.