24GO by 24 Hour Fitness Reviews

24GO by 24 Hour Fitness Reviews

Published by on 2021-05-25

Achieve the fitness results you want – inside and outside of the gym – with
24GO, the Official App of 24 Hour Fitness. Designed for members, friends or
anyone who wants to live fitter, 24GO coaches you on what to do to achieve
results, in the ways that work best for you. Based on the...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

24GO by 24 Hour Fitness Reviews

  • By

    Ok as a guide to follow loosely

    I signed up for the weight loss program. All the workouts start out with the use of a band but apparently my gym in Fairfield, CA does not have them for use unless I buy one. I asked the front counter as I have never seen those type of bands there. The front desk did not seem to know anything about what the app has, which was disappointing. I think the staff should be familiar with it. The app only allows me to change the type of band workout but doesn’t allow me to delete it all together. The app should not suggest gym workouts with equipment that are not available at EVERY gym. Also the timer is kind of annoying in that it only times the ENTIRE workout, rather than breaking up each portion although it does allow you to pause. So when if part 3 of my workout is to do jumps for one minute, I have to remember if I started that minute at 15:15 and stop myself at 16:15 or what have you. I did the day 2 workout on day 3 instead but there is no option to move stuff around. Also it would be VERY nice if we could track our progress in terms of weights on different machines or exercises. Overall I use the app as a guide but I do my own stuff as well. It’s nice to get out of my comfort zone and same old routine and do something different than what I normally do at the gym.

  • By

    I think it’s great but....

    I think this app is great so far! My only complaint would be that there isn’t a page/tab to show your progress. I want to be able to log my weight/measurements and have it show on a graph. I hate to compare but the FitnessPal app lets you log your weight and you can see your fitness journey on a graph. There should also be an option to be able to choose which progress measurements you’d like to see on your graph. For an example, an option to be able to see my weight loss progress over the month, week or even year. Another option would be able to see your body measurements change over the course of a week, month or year. It’s way more satisfying and motivating to see your weight loss journey that way. Maybe the home screen (GO) can feature your progress. Maybe have the first thing you see be more motivating and encouraging. I would love to input my fitness data on your app and have it all in one place. Something else that I thought could improve was your classes tab. Maybe I haven’t figured it out yet but I’d love to be able to just select my gym for the classes schedule instead of constantly resetting it. This app would be way more helpful if it was customizable to the user. Would love to see these changes! 💪🏻🔥

  • By

    I liked the old version better

    I liked the older version simply for the fact that I could set my 10 fave clubs and only get class schedules when looking for classes to take day of or later in the week. Also, I liked that before when it listed the club it also told me how many miles away from me it was in case it was a club I didn’t frequent. Also, not a fan of how it scrolls into the next day in the class schedules. Older version was simpler. I was reading through other reviews and noticed someone else was having issues with just looking at classes within their favorited locations. Even if I favorite them, every time I log into the app it resets itself to all locations. I have to select my clubs every single time. The class section could definitely use some improvement. *Edit: ever since I updated the app, whenever I add a class to my calendar it designates to a different time zone. I have to go in manually to change it. Also, the classes disappear off my schedule the next day. I like to go back and track my week. Lots of bugs.

  • By

    Would be GREAT with a few adjustments!

    As a trainer, I was very excited to see that I could connect with my clients via the app! I was disappointed when I found out I can only view their fitness profile/page and not add or share anything like workouts from the app, articles, or Measurements. I would incorporate the app a lot more with clients if I were able to edit and/or communicate with my clients so they always have their “Personal workout plans” wherever they go. I’ve heard that new updates will allow clients to Check into sessions with the app and purchase training which will also be very helpful. Overall, the exercises are very easy to follow and I recommend them to clients, as well as some articles however, we’ve had to waste a good chunk of session times scheduling in-app workouts and GX classes. I think with a few adjustments, not only would the app add more customization to personal training, but assist trainers AND members alike. I’m very excited for upcoming Changes with the app and hope some of these options may become available.

  • By

    Good intent but needs a LOT of work

    Good intent, but this app needs a lot of work. In no particular order, here’s some of the issues I’ve noticed within the first 5 workouts using this app. - The suggested workout of the day is not linked with the plan you’ve created. So while your plan may have programmed a lower body workout, your suggested workout on the homepage might suggest a second push day in a row. - Your progress doesn’t save. If your app happens to close or crashes and resets itself in the middle of a workout, it’ll clear all the progress you’ve made. - There exercises start way too easy and don’t allow you to add weight information or manually add exercises to increase the intensity. - The plans don’t seem to have a real method to them. While you can customize which days you go to the gym, the higher the frequency per week the more likely the plans stack the same body parts back to back. The plan stacked lower body workout back to back with a heavy leg workout, which didn’t make sense considering I indicated a 5 workouts/week plan.

  • By

    Terrible app

    This tries to be good and it has a couple perks, but overall, I’d rather use multiple apps instead because they actually work well. Pro: They have demonstrations of machines and free weight exercises. Con: There are ads everywhere. I pay for my gym membership. I’ve had it since 2002. Why does it have that many ads when someone pays for their actual facility? It should be a courtesy app if they push clients to download it. App doesn’t function well or even at all at times. The biggest and most annoying dysfunction is that the app has difficulty logging my workouts. I’ve entered my information several times because either the save button doesn’t even appear or it’ll stay greyed-out meaning I can’t log it even though all the information is there. Even if I want to save an incomplete log, that should be my choice. Either way, why is there that dysfunction? It makes me not want to use the app at all and just use other functional free apps. Incapability/more dysfunction. There are times when the app can’t even locate sites, events, etc. I was in the building of one to test a point-blank shot... and it didn’t even recognize it. Overall, I see that 24hr is trying to create this great space for their members while attempting to increase sells and brand awareness, but this app is more frustrating to use. I suggest downloading free workout apps to have a proper and stress-free experience.

  • By

    One of my favorite workout apps

    I’ve been using 24GO for over a year in combination with my regular exercise routine and it’s been awesome. I travel a lot so having the ability to choose exactly what type of workout I want down to the equipment, length of workout, and body/goal focus is important and something I haven’t been able to match with other apps. Also, the “customized” workouts are so cool! I can make each exercise harder/easier (or skip it if I want) which makes my workout exactly what I need instead of just a general template. Recently they’ve added a ton of fitness class videos so if I can’t make it to the gym, I can follow along and still get a great workout in! Once you try it, you’ll love it too.

  • By

    A lot of thought in this app

    The developers really thought long and hard about this app. There are so many wonderful, CUSTOMIZABLE features. It begins by asking some questions about you and your fitness levels and goals. The first page is a recommended routine for the day based on your responses. After, you can say if it was too easy or you didn’t like the exercises. There’s an entire tab for various plans. So whether you’re a beginner or really have some specific goals in mind—there is a plan to choose from, also customizable in choosing the length of the program and the time you have for each workout. Under the workouts tab, you can choose the workout you feel like for the day, again choosing the intensity level and some with the time customizable as well. The classes tab is similar to the other app by 24 and lists the classes nearby. Finally there’s a tab with various articles to read and learn from. So far, it has also synced between my phone and tablet!! SUPER IMPORTANT! Anyway, a really nice layout with MULTIPLE nice features. 💯💯💯

  • By

    Makes Working Out Simple!

    I never realized that my lack of enthusiasm for working out was because I didn’t have a plan when entering the gym. I’ve had a membership with 24 for about 2 years now. This year I started using the app, and I am so much more confident. I walk in to the gym with a prepared work out from the app, and I know exactly where to go and what to do. I’m no longer worried about other people looking at me, or if I’m doing something right. The app demonstrates how to do each work out, gives you the reps, and has a timer for you! Just great:-)

  • By


    So this app is a huge step up from the old 24 app, I forget what it was now. I appreciate being able to choose the 24’s that I frequent and having access to the groupX schedule at my fingertips. However, I have to give it a 3 star review because of how unnecessarily touchy the app is. Trying to scroll through a days worth of classes is a nightmare because for whatever reason, my finger “swipes” instructor profiles even though it wasn’t my intent to do so! As you swipe down to scroll, it’s as if your finger gets “caught” on instructors and then all of a sudden you’re on their profile. I appreciate instructors and all they do butttt I could care less about their instructor profile ~ I’m more interested in seeing what is the best time I can get to a class!

  • By

    Nice layout but response team for Fit Appointment has yet to contact me

    I enjoy the “At-home Shred” and “Torch” workouts. Being a First-time mom 6 months (on Oct. 12th) postpartum, I can’t schedule my usual gym time. I try my best to get into the gym when I can;I love Strong by Zumba at my local gym and through the app I can log in my workout when I check-in and see the schedule throughout the whole week. The 24GO app helps by challenging me with intense workouts that I can do while my daughter is watching me sweat and jump. I wish,however, there were postpartum specific workouts as I’ve read a couple of exercises (normal crunches, planks, and push-up) are too strenuous for new mothers during this phase of healing. When the part of the circuit shows crunches then I opt for reverse crunches or leg extensions. It takes some research on my part to insert the workout instead of what’s suggested. I requested a Fit Appointment for my local gym to talk to someone about my postpartum gym routine, but haven’t received a response. I pull up my 24GO app everyday to see the suggested workouts and hope to see new workouts pop up after logging in my daily workouts.

  • By

    Map view for finding gyms

    I’ve read multiple reviews of people who had the old app requesting for the map view feature to be brought back. I’m just here to add to list of of people. Please please please bring the map feature back!!! It’s really freakin difficult to find gyms now unless you are literally in the area, and this is especially frustrating for people who travel frequently and are trying to plan their trips to the gym. I now have to use google and type in “24 hour fitness”, move the map so that it shows the area I’m heading too, and then click “search this area”, figure out which gyms are sport/active, and then figure out what the hell the name of the gym is in the app since google just shows the address and not the name of the gym. UGH!!! The map feature was one of the best things in the old app and it was taken away.

  • By

    Buggy as hell

    I like the premise of making a custom workout but for some reason the app is literally so buggy that it just doesn’t work. When I try to make a workout plan it works up until I put all when and where I want to workout. Once I put all that information in and click generate plan, it gets stuck on “loading...” and never goes to the next screen. Most of the time the recommended workout doesn’t show up and when it does, it won’t refresh if you want a different workout. There’s either no refresh button or it gets stuck in the “loading” screen. Stuck loading screens are a constant for me, every time I open the app after a couple of minutes pages start to freeze and it won’t load anything. Extremely annoying.

  • By

    My two suggestions

    I like the app and was a former user of the 24hour fitness version. For reference, I use an iPhone or now iPad with this app. My only complaints about 24GO is I would like the ability to choose which angle my screen is oriented when watching the workout videos. Right now your forced to watch them with the home button on the left when in landscape full screen mode. Most cases are designed to have the home button on the right though so it’s very bothersome! I don’t know why we simply don’t have option for it.. 2nd, I would like reading the 24 hour blogs (think called 24live) though the 24go app to count for the 24 hour rewards tiers! It did with the 24 hour fitness version but not for 24go.. Thank you..

  • By

    Great features, almost unusable

    Absolutely love the features but UI is riddled with bugs that make it annoying. I quit a workout plan to change the schedule and it kept sending me reminders under the old plan on the wrong days. Workout plans don’t automatically sync with your schedule, you have to manually enter each one. It’s difficult to edit an entry to change the workout for the day. The day of the week is not listed when adding a schedule. I remember my workout days by Monday, Tuesday etc, not the date. The app reminds you if you missed a workout and asks if you want to reschedule but the notification doesn’t take you to a rescheduling page. It just opens the app and like I mentioned before, it’s a pain to move workout days/types around.

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Is 24GO by 24 Hour Fitness Safe?

Yes. 24GO by 24 Hour Fitness is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 6,694 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for 24GO by 24 Hour Fitness Is 33.1/100.

Is 24GO by 24 Hour Fitness Legit?

Yes. 24GO by 24 Hour Fitness is legit, but not 100% legit to us. This conclusion was arrived at by running over 6,694 24GO by 24 Hour Fitness User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for 24GO by 24 Hour Fitness Is 33.1/100.

Is 24GO by 24 Hour Fitness not working?

24GO by 24 Hour Fitness works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Have a Problem with 24GO by 24 Hour Fitness? Report Issue

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Why should I report an Issue with 24GO by 24 Hour Fitness?

  1. Pulling issues faced by users like you is a good way to draw attention of 24GO by 24 Hour Fitness to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a 24GO by 24 Hour Fitness customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using 24GO by 24 Hour Fitness.

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