Achieve the fitness results you want – inside and outside of the gym – with
24GO®, the Official App of 24 Hour Fitness.
KNOW WHAT TO DO AND WHEN with
Custom Workout Recommendations
- Get a game plan for success with 24 Smart
Start™, a multi-week fitness plan customized to you and your goals
- Go
straight to working out with workouts picked for you daily that fit your goals,
equipment and current location
ACHIEVE.
Are you having issues? Select the issue you are having below and provide feedback to 24GO.
By Tony Le 2 months ago
Can not check in at the desk with the app! It show: Error URL SessionTask failed with error: A server with the specified hostname could not be found. Retry
By Petra 5 months ago
There is nothing on the schedule for virtual classes since last Friday, so almost a week and nothing shows for the futures virtual classes! What's going on?
By Sheila Igne 7 months ago
Been locked out of my account from my iPhone since the new blue 24Go Update 3 weeks ago. Unable to register for classes or even access account. Tried reinstalling 4 times, asked check-in desk for help even, comparing my info from computer records. Nothing works.
By Jennifer Lewis 9 months ago
Need help!!! Locked out as of yesterday.
By Michael Cassai 10 months ago
It does not show check into club so barcode does not show up. I already re installed the app twice
By jim 1 year ago
the 24go app does not snyc up correctly with my profile under the corp web site which has wrong information to my profile - the corp website has incorrect information as a wrong membership number - this has been reported many times and yet the corp admin will not fix or update it - so it continues to be worng or incorrect and the app does not work correctly - as the staff members at the clubs have stated I am not the only one dealing with this - they stated many are experiencing problems with the check in app or touch free with phones - for a while the finger touch reader was reading as my membership was no longer valid - I know the corp office is just playing games with clients - they are doing a diservice to the clients by not proving the best service for the needs to clients who use the fitness centers - I went onto the corp website under my profile and found out someone on the corp-side when ointo my profile and changed my email address purposely - this is when I was expencing the finger print not working - all I can think is when they hire someone to set up the app 24 go, which I assume in the beginning it worked correctly, but now the coded lines has as they say glitches or anomalies -
By Adam 1 year ago
The app is not displaying my club visits on my account page. If i go to the calendar the check ins are shown there but total club visits shows 0.
By Flo grove 1 year ago
my app worked to reserve classes and to check in last week. now i cant reserve or check in
By DAVID H JAMES 1 year ago
I'm unable to set up my login on the app. It says if the problem persists to try later or contact customer support. Where's the phone number for that? The guys at the 24 Hour Fitness desk couldn't get it to work either.
By Pam Spencer 1 year ago
When I try to access on line exercise classes, I get an ad for 24 Hour fitness, and it won't let me get class
By Doug McKirahan 2 years ago
I have an Android 10s phone and it's extremely frustrating and time-consuming to connect the app to the internet. Today after spending half an hour at the club I finally gave up. It continues to inform me that I'm connected, but I'm not... I'm not able to access anything outside of the club. It can take repeated attempts of having to open and reopen the app many times until I finally get the "complete wifi connection" banner in the main menu. It used to work, now I click on the banner and it does absolutely nothing. So tired of dealing with this app that never gets any better. It's the worst app on my phone and I dread dealing with it whenever I go to the gym.
By jeff 2 years ago
Fix this app. i dont like putting in my phone and dob to go on this app everytme I open this useless app signed Frustrated. I uninstalled this app.
By Armand Gutierrez 2 years ago
My iPad is at iOS 12.5.5 and the latest version of24Go does not work, and I cannot upgrade to a higher iOS version. The previous version did work. How can I install a previous version? Armand
- Reservation requirement to sign up for classes
- Can only sign up two days in advance
- Cannot plan workout time with the app
- Kicks user out requiring them to sign back in
- Does not update passwords on phone
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Complete guide to troubleshoot 24GO app on iOS and Android devices. Solve all 24GO app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Yourtrainer, Inc., developers of 24GO.
100% Contact Match
Developer: Your Trainer Inc.
E-Mail: [email protected]
Website: Visit 24GO Website
Achieve the fitness results you want – inside and outside of the gym – with this app®, the Official App of 24 Hour Fitness. - Apple Health integration – The this app app can send your workout data (Active Energy, Heart Rate, and Workouts) to Apple Health, so they count towards your Activity Rings. It can also read data from Apple Health (Date of Birth, Height, Weight and Sex) and use this data to recommend this app workouts. - Heart Rate Monitor integration - Add your Bluetooth 4. The this app app is free to download and use. Messaging and data rates may apply. *Not all features are available to all 24 Hour Fitness® members.