Smartha App app not working? crashes or has problems?

Smartha App Status

Last Updated on 2024-06-03 by EASY SmartHome GmbH

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8 User reports:
App has problems

User reports 8

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

12.5%

Crashes

12.5%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Smartha App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Smartha App app on iOS and Android devices. Solve all Smartha App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Smartha App iPhone Issues and Solutions

Smartha App iOS app crashes, not working, errors
Smartha App iOS app network issues
Smartha App on iOS has black/white screen

Smartha App Android App Issues and Solutions

Smartha App has errors/crashing/not working
Smartha App server network connectivity issues
Smartha App has black screen

Smartha App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Smartha App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Smartha App app crashes or not working on Iphone (iOS):

Close and restart the Smartha App app on iPhone
Update Smartha App app to the Latest Version for iOS
Uninstall and reinstall Smartha App iPhone app
Update your iPhone to the latest iOS version

Fix Smartha App on iPhone unable to connect to server/internet connection issues::

To resolve Smartha App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Smartha App black/white screen (blank screen) on iPhone:

Follow the Smartha App iOS app troubleshooting guide Here →

Smartha App Android App Issues and Solutions

Fix Smartha App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Smartha App app issues:

Force Stop the Smartha App App
1. On android, goto "Settings" » click Smartha App app. » click "Force Stop".

Update Smartha App to the latest version on PlayStore

Clear Smartha App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Smartha App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Smartha App.

Fix Smartha App unable to contact server/ Smartha App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Smartha App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Smartha App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Smartha App on android.

Solve Smartha App black/white screens issue on Android:

Follow the Smartha App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EASY SmartHome GmbH, developers of Smartha App.

About this app

The Smartha App is a cross-platform application developed by EASY SmartHome GmbH with the aim of enabling the uniform control of separately used smart home systems from various manufacturers.