Gong io Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Gong.io
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Gong Website
Privacy Policy: https://www.gong.io/privacy-policy/
Developer: Gong
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3 Most reported problems 😔💔
Great service, terrible app
by Ukfjgjeb
I love using gong on my computer to listen to calls and see where I can improve. Downloaded the app so I can listen on the go and it is awful. It won’t let me pull up the calls I want, if I try to click a link on my phone it makes me listen from the web and not the app, and it won’t even pull up the calls I search for - just says there are calls with that name but I can’t choose any. All in all, great product they offer but you can’t get things done on the app.
Game changer tool, almost game changing app
by Llllgiggytwww
Gong is an awesome tool which I’m sure you already know if you’re trying to download the app. As an account executive, I’m using this app when I’m on the go to track pipeline, listen to calls (especially helpful when I’m walking the dog), and reference account history. It’s a way better tool than searching Salesforce or any other database on the go. The biggest negative for me is not being able to update fields like I can on a web browser. I use the pipeline boards to keep my CRM and manager happy and it would be awesome if I could do that through the app.
Great product but buggy app
by 2397ljfsdf
I love listening to calls on the go but the app is really buggy. Many wknds in a row I’ve gotten the spinning wheel of death. It’s hard to forward and rewind and sometimes you get two audio tracks playing at the same time. The submit comment is too close to the visibility options. You can’t set up filters for prospects only so I have to always scroll to find new calls to listen to.
Have a Problem with Gong.io? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of Gong.io to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Gong.io customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gong.io.
