Contact SOUFEEL Support
Company Name: SOUFEEL JEWELRY LIMITED
About: Soufeel is a premium lifestyle gifts shopping app for personalized gifts,
jewelry, accessories, home decor and apparel. Find great items to wear to any
occasion, like a houseparty, wedding, birthday and christmas.
SOUFEEL Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SOUFEEL JEWELRY LIMITED
5 Most reported problems 😔💔
i need to change my zipcode its not letting me receive my package so now its giving me a hard time they are going to ship my product back for what? i purchased the item I should be able to make changes I'm not no slave
I didn’t receive my item and would like a refund plz have not happy
Doesn’t seem like it will ever ship
by JakeHeroch
I ordered a custom photo necklace April 24,2020. The estimated shipping date is between 5-8 Business days. I even went out of my way to email Customer Support and they told me it will ship May 3. Today (May 2, 2020) The estimated shipping date just changed to May 6. All the way up until today it was estimated as May 3. Now, the day right before it’s supposed to ship, they up it 3 days with no explanation whatsoever. I just don’t understand why a Customer Support agent would tell me it would ship a certain date then no further explanation as to why it was moved. Please save both your money and your time (literally) and find a more reliable company.
Don’t use this site
by Coodyheathtron
Hello everyone. I made a purchase on Soufeel recently and I couldn’t be more disappointed. What I ordered is taking absolutely forever to get here. Don’t listen to the 8 business day making and then shipping. I have been waiting for more then a month for my items to get here. I sent them a message and after a week waiting for a reply they told me they messed up on the product and they had to re do it and it will take 2 or 3 days. Well now it’s been more then a week and they still aren’t done. I don’t think this jeweler shop deserves your money at all, and I don’t think you, your loved one, or friends deserve there products.
My package is lost
by Nevaeeeeeeeeeeeeh
I Oder some necklace and now it’s lost in the post office and I tried contacting them and they replied with the same thing over and over then it says my package will be here the next day but then said I can’t use my address and I been ordering things at my address ever since the COVID got serious and after they said my package is in usps and gonna deliver soon they said not to contact them the way I was because no one would answer and I would have to go the the website that says the same thing and doesn’t help at all with why I still haven’t got my package and saying it’s lost .
Have a Problem with SOUFEEL - Personalized Gifts? Report Issue
Why should I report an Issue with SOUFEEL - Personalized Gifts?
- Pulling issues faced by users like you is a good way to draw attention of SOUFEEL - Personalized Gifts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SOUFEEL - Personalized Gifts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SOUFEEL - Personalized Gifts.
